Patient Satisfaction With an Early Smartphone-Based Cosmetic Surgery Postoperative Follow-Up

Patient Satisfaction With an Early Smartphone-Based Cosmetic Surgery Postoperative Follow-Up
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DOI:
10.1093/asj/sjx079
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发表时间:
2018-01-01
影响因子:
2.9
通讯作者:
Zins, James E.
Zins, James E.
中科院分区:
医学2区
文献类型:
--
作者:
Dalla Pozza, Edoardo;D'Souza, Gehaan F.;Zins, James E.

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背景:虽然在日常生活中很普遍,但智能手机也越来越多地用作医疗保健辅助工具。使用智能手机技术作为术后美容手术的辅助护理已经收到很少的关注在literature.Objectives:这项工作的目的是评估基于智能手机的美容手术术后早期随访计划的潜在疗效。具体来说,患者在手术后的头几天向整形外科医生提供的智能手机照片能否减轻患者的担忧、改善术后体验,并可能检测早期并发症?方法:从2015年8月至2016年3月,为接受美容手术的患者制定了基于智能手机的术后方案。出院时,整形外科医生给患者发了一条短信,要求患者在48至72小时内转发手术区域的术后照片。整形外科医生随后在同一天回电话/短信,以审查患者的进展。术后问卷调查评估患者的术后经验和满意度的program.Results:共57例患者被纳入研究。52名患者回答了调查。共有50名(96.2%)患者报告称,该过程改善了其术后体验的质量。该方案允许检测3例病例的早期并发症。医生能够解决和治疗并发症的第二天之前,预定的诊所follow up.Conclusions:智能手机可以有效地利用外科医生,以提高患者的术后经验,并提醒外科医生早期术后问题。
Background: While prevalent in everyday life, smartphones are also finding increasing use as a medical care adjunct. The use of smartphone technology as a postoperative cosmetic surgery adjunct for care has received little attention in the literature.Objectives: The purpose of this effort was to assess the potential efficacy of a smartphone-based cosmetic surgery early postoperative follow-up program. Specifically, could smartphone photography provided by the patient to the plastic surgeon in the first few days after surgery allay patient's concerns, improve the postoperative experience and, possibly, detect early complications?Methods: From August 2015 to March 2016 a smartphone-based postoperative protocol was established for patients undergoing cosmetic procedures. At the time of discharge, the plastic surgeon sent a text to the patient with instructions for the patient to forward a postoperative photograph of the operated area within 48 to 72 hours. The plastic surgeon then made a return call/text that same day to review the patient's progress. A postoperative questionnaire evaluated the patients' postoperative experience and satisfaction with the program.Results: A total of 57 patients were included in the study. Fifty-two patients responded to the survey. A total of 50 (96.2%) patients reported that the process improved the quality of their postoperative experience. The protocol allowed to detect early complications in 3 cases. The physician was able to address and treat the complications the following day prior to the scheduled clinic follow up.Conclusions: The smartphone can be effectively utilized by the surgeon to both enhance the patient's postoperative experience and alert the surgeon to early postoperative problems.