Burnout among nursing staff in accident and emergency and acute medicine: a comparative study
Burnout among nursing staff in accident and emergency and acute medicine: a comparative study
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DOI：
10.1046/j.1365-2702.2003.00802.x
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发表时间：
2003-11-01
影响因子：
4.2
通讯作者：
Melby, V
中科院分区：
文献类型：
--
作者：
Gillespie, M;Melby, V
本研究以急症室及急诊科护士为研究对象，探讨急症室及急诊科护士的职业倦怠状况，找出影响急症室及急诊科护士工作压力及倦怠的因素，了解受其影响的护士的经验及对病人护理的影响，以及确定压力及倦怠对临床环境以外的个人是否有影响。研究采用定量与定性相结合的研究设计。总体来说，去人格化的程度很低。个人成就感较低的员工较少感受到高成就感。压力和职业倦怠对护士的临床实践和个人生活都有深远影响。如果护士继续在目前的环境中工作，而问题没有得到解决，那么就会导致职业倦怠。护理科学不一定是痛苦的，但通过认识到压力和倦怠的存在，我们可以采取预防它们的第一步。
This study was designed to identify the prevalence of burnout among nurses working in Accident and Emergency (A & E) and acute medicine, to establish factors that contribute to stress and burnout, to determine the experiences of nurses affected by it and highlight its effects on patient care and to determine if stress and burnout have any effects on individuals outside the clinical setting.A triangulated research design was used incorporating quantitative and qualitative methods.Maslach Burnout Inventory was used.Nurses working in acute medicine experienced higher levels of emotional exhaustion than their A & E counterparts. The overall level of depersonalization was low. High levels of personal accomplishment were experienced less by junior members of staff.Stress and burnout have far reaching effects both for nurses in their clinical practice and personal lives. If nurses continue to work in their current environment without issues being tackled, then burnout will result. The science of nursing does not have to be painful, but by recognition of the existence of stress and burnout we can take the first steps towards their prevention.