Burnout, role conflict, job satisfaction and psychosocial health among Hungarian health care staff: A questionnaire survey

Burnout, role conflict, job satisfaction and psychosocial health among Hungarian health care staff: A questionnaire survey
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DOI:
10.1016/j.ijnurstu.2005.05.003
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发表时间:
2006-03-01
影响因子:
8.1
通讯作者:
Piko, BF
Piko, BF
中科院分区:
医学1区
文献类型:
--
作者:
Piko, BF

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Background: There is a growing interest in the psychosocial work environment of health care staff since they are at high risk for burnout, role conflict and job dissatisfaction. Burnout, as a type of prolonged response to chronic job-related stressors, has a special significance in health care where staff experience both psychological-emotional and physical stress. Burnout and the other negative aspects of the job of health care staff have major behavioural and health implications.Objectives: The present Study investigated the interrelationships among burnout, role conflict and job satisfaction in a sample of Hungarian health care staff. The Study also investigated how these indicators of psychosocial work climate influence respondents' frequency of psychosomatic symptoms.Design: A questionnaire survey (anonymous questionnaires) has been carried out to detect these interrelationships.Settings: Two major hospitals in Szeged, Hungary.Participants: Questionnaires were distributed to 450 health care staff among whom 55.7% were registered nurses. All together, 201 questionnaires were returned and analyzed, giving a response rate of 44.6%.Methods: Questionnaire contained items on work and health-related information (i.e., burnout, job satisfaction, role conflict, and psychosomatic symptoms) and on some basic sociodemographics. Beyond descriptive statistics, correlation and multiple regression analyses were computed.Results: Findings show that emotional exhaustion and depersonalization scores were higher, while scores on personal accomplishment was lower as compared to Canadian, Norwegian or US samples. Burnout, particularly emotional exhaustion (p