A stake in the issue of homelessness: identifying values of interest for design in online communities
A stake in the issue of homelessness: identifying values of interest for design in online communities
复制标题
无家可归问题的利害关系：确定在线社区设计的兴趣价值
DOI：
10.1145/2482991.2482994
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发表时间：
2013
期刊：
影响因子：
3.2
通讯作者：
K. Fleischmann
中科院分区：
文献类型：
--
作者：
J. Koepfler;Katie Shilton;K. Fleischmann
社交媒体有可能影响传统上被边缘化和地理上不同的社区，如无家可归者，如何相互联系并在线提供社会服务。然而，对于如何通过设计新的信息和通信技术或加强现有技术来最好地支持这些相互作用，人们知之甚少。在开始设计之前，考虑在线社区中利益相关者的价值，这是为传统上被剥夺权利的社区设计的一个越来越多的步骤。当前基于价值的设计方法强调面对面的互动，但在线互动也提供了引发和思考价值的空间。本文将三个研究的结果综合成一套方法来引出在线社区中的共享价值观和冲突价值观。本文还提供了一个基于调查的工具，其中包含价值画像，作为实现这些方法的第一步。这些识别设计感兴趣的价值的方法有助于形成越来越多的工具，这些工具支持价值研究人员和设计师在信息通信技术设计之前、期间和评估中解释价值。
Social media has the potential to impact how traditionally marginalized and geographically disparate communities, such as the homeless, connect with each other and social services online. However, little is known about how best to support these interactions through designing new information and communication technologies or by enhancing existing ones. Considering the values of stakeholders in an online community before embarking on design is one increasingly utilized step in designing for, by, and with traditionally disenfranchised communities. Current values-based design methods emphasize face-to-face interactions, but online interactions also provide spaces to elicit and consider values. This paper synthesizes the results of three studies into a suite of methods for eliciting shared values and conflicting values in online communities. This paper also contributes a survey-based tool containing value portraits as a first step towards implementing these methods. These methods for identifying values of interest to design contribute to a growing body of tools that support values researchers and designers in explicating values prior to, during, and in the evaluation of the design of ICTs.