Comparing the Quality of Primary Care between Public and Private Providers in Urban China: A Standardized Patient Study.

Comparing the Quality of Primary Care between Public and Private Providers in Urban China: A Standardized Patient Study.
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中国城市公立和私营医疗服务提供者的初级保健质量比较:标准化患者研究

DOI:
10.3390/ijerph18105060
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发表时间:
2021-05-11
影响因子:
--
通讯作者:
Wei X
Wei X
中科院分区:
综合性期刊3区
文献类型:
--
作者:
Su M;Zhou Z;Si Y;Sylvia S;Chen G;Su Y;Rozelle S;Wei X

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以前的研究受到了限制,没有直接比较公共和私人社区卫生服务的质量使用标准化的病人的方法(SP)。本研究的目的是评估和比较中国城市公立和私立社区卫生服务中心提供的初级保健的质量,使用标准化的病人的方法。我们从当地社区招募了12名标准化患者,他们有固定的病例(不稳定型心绞痛和哮喘),包括中国西安63个CHC的492名医生和标准化患者之间的互动。我们根据七个标准来衡量初级保健的质量:(1)遵守检查表,(2)正确的诊断,(3)正确的治疗,(4)不必要的检查和药物的数量,(5)诊断时间,(6)就诊费用,(7)以患者为中心的沟通。公立社区卫生服务中心和私立社区卫生服务中心之间存在显著的质量差异。私人CHC医生在清单中推荐的问题和考试中的表现低4.73个百分点。与私立社区卫生服务机构相比,公立社区卫生服务机构提供正确诊断和正确治疗的比例更高。私立社区卫生中心提供的不必要检查项目减少了1.42项,提供的不必要药物项目增加了0.32项。私立CHC医生在以患者为中心的沟通方面得分较低,为9.31。不同的初级保健模式存在着显著的质量不平等。公共CHC医生可能提供更高质量的服务。建立一个全面、灵活、一体化的卫生保健系统应被视为优化CHC模式管理的有效途径。
Previous studies have been limited by not directly comparing the quality of public and private CHCs using a standardized patient method (SP). This study aims to evaluate and compare the quality of the primary care provided by public and private CHCs using a standardized patient method in urban China. We recruited 12 standardized patients from the local community presenting fixed cases (unstable angina and asthma), including 492 interactions between physicians and standardized patients across 63 CHCs in Xi’an, China. We measured the quality of primary care on seven criteria: (1) adherence to checklists, (2) correct diagnosis, (3) correct treatment, (4) number of unnecessary exams and drugs, (5) diagnosis time, (6) expense of visit, (7) patient-centered communication. Significant quality differences were observed between public CHCs and private CHCs. Private CHC physicians performed 4.73 percentage points lower of recommended questions and exams in the checklist. Compared with private CHCs, public CHC providers were more likely to give a higher proportion of correct diagnosis and correct treatment. Private CHCs provided 1.42 fewer items of unnecessary exams and provided 0.32 more items of unnecessary drugs. Private CHC physicians received a 9.31 lower score in patient-centered communication. There is significant quality inequality in different primary care models. Public CHC physicians might provide a higher quality of service. Creating a comprehensive, flexible, and integrated health care system should be considered an effective approach towards optimizing the management of CHC models.
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