More Than Just Another Pretty Face: Embodied Conversational Interface Agents
More Than Just Another Pretty Face: Embodied Conversational Interface Agents
复制标题
不仅仅是另一个漂亮的面孔：具体的会话界面代理
DOI：
--
复制
发表时间：
1999
期刊：
影响因子：
--
通讯作者：
Justine Cassell
中科院分区：
文献类型：
--
作者：
Justine Cassell
动物和人类都表现出社会品质。狗能识别支配和服从，接受上级的纠正，表现出始终如一的个性，等等。另一方面，只有人类才使用语言进行交流，并相互进行对话。人类的交谈技能已经发展到了这样一种方式，即利用人体所有独特的负担能力。我们用我们能抓住的手做复杂的表象手势，从我们中央固定的眼睛的角落里看向别处和彼此，并使用我们灵活的声音的音调和旋律来强调和澄清我们正在说的话。也许是因为对话是对人性和人际互动的如此定义，面对面对话的比喻已经应用于人机接口设计很长一段时间了。关于这个比喻的用处，早期的争论之一是列出了一系列面对面对话的特征，这些特征可以有效地应用于人机交互，包括混合主动性、非语言交流、在场感觉、控制权转移规则([9])。然而，尽管这些功能已经得到了广泛的认可，但人机对话直到最近才不仅仅是一种隐喻。也就是说，直到最近，设计师们才足够认真地对待这个比喻，试图设计一种能够支撑对话结束的计算机。
Introduction Both animals and humans manifest social qualities. Dogs recognize dominance and submission, stand corrected by their superiors, demonstrate consistent personalities, and so forth. On the other hand, only humans communicate using language, and carry on conversations with one another. And the skills of conversation have developed in humans in such a way as to exploit all of the unique affordances of the human body. We make complex representational gestures with our prehensile hands, gaze away and towards one another out of the corners of our centrally-set eyes, and use the pitch and melody of our flexible voices to emphasize and clarify what we are saying. Perhaps because conversation is so defining of humanness and human interaction, the metaphor of face-to-face conversation has been applied to human-computer interface design for quite some time. One of the early arguments for the utility of this metaphor gave a list of features of face-to-face conversation that could be fruitfully applied to human-computer interaction, including mixed initiative, non-verbal communication, sense of presence, rules for transfer of control ([9]). However, although these features have gained widespread recognition, human – computer conversation has only very recently become more than a metaphor. That is, it is only just recently that designers have taken the metaphor seriously enough to attempt to design a computer that could hold up its end of the conversation.