A comprehension-based model of correct performance and errors in skilled, display-based, human-computer interaction

A comprehension-based model of correct performance and errors in skilled, display-based, human-computer interaction
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熟练的、基于显示的人机交互中正确表现和错误的基于理解的模型

DOI:
10.1006/ijhc.1995.1036
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发表时间:
1995
期刊:
Int. J. Hum. Comput. Stud.
影响因子:
--
通讯作者:
P. Polson
P. Polson
中科院分区:
--
文献类型:
--
作者:
M. Kitajima;P. Polson

文献摘要

被引文献

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本文描述了一个具有图形用户界面的应用程序的熟练使用的计算模型。该模型为有经验的用户所犯的操作失误提供了原则性的解释。该模型基于Hutchins, Holland和Norman对直接操纵的分析,并使用Kintsch和Mannes的行动计划建构-整合理论来实现。该模型关注屏幕上有限数量的对象,然后通过集成来自各种来源的信息,选择其中一个对象的操作,例如移动鼠标光标、单击鼠标按钮、键入字母等。这些源包括显示、任务目标、预期的显示状态以及有关接口和应用程序域的知识。该模型模拟图形绘制任务。此外,我们还描述了即使提供了足够的知识来生成正确的操作,模型是如何出错的。
This paper describes a computational model of skilled use of an application with a graphical user interface. The model provides a principled explanation of action slips, errors made by experienced users. The model is based on Hutchins, Holland and Norman's analysis of direct manipulation and is implemented using Kintsch and Mannes's construction-integration theory of action planning. The model attends to a limited number of objects on the screen and then selects action on one of them, such as moving mouse cursor, clicking mouse button, typing letters, and so on, by integrating information from various sources. These sources include the display, task goals, expected display states, and knowledge about the interface and the application domain. The model simulates a graph drawing task. In addition, we describe how the model makes errors even when it is provided with the knowledge sufficient to generate correct actions.