Measuring Shared Team Mental Models: A Meta-Analysis

Measuring Shared Team Mental Models: A Meta-Analysis
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DOI:
10.1037/a0017455
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发表时间:
2010-03-01
影响因子:
3.1
通讯作者:
Mesmer-Magnus, Jessica R.
Mesmer-Magnus, Jessica R.
中科院分区:
心理学4区
文献类型:
--
作者:
DeChurch, Leslie A.;Mesmer-Magnus, Jessica R.

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尽管共享的团队心理模型被认为对团队运作很重要,但InterStudy在心理模型的操作方式上的巨大差异阻碍了这一领域的进展。我们使用元分析来累积23项独立研究,这些研究对共享心理模型(SMM)与团队过程和绩效的关系进行了实证检验,并检验了作为潜在调节变量的测量的三个方面:启发式方法、结构表征和涌现表征。结果表明,SMM在团队分析水平上的测量和表示方式显示了观察到的关系中有意义的差异。具体地说,共享心智模型操作化会影响SMM和团队过程之间观察到的关系;重要的是,只有对知识结构或组织进行建模的方法才能预测过程。相反,尽管不同测量方法的关系大小不同,但SMM与团队绩效呈正相关,而无论操作方式如何。综上所述,知识结构对团队过程有预测作用,知识内容和知识结构对团队绩效有预测作用。
Although shared team mental models are believed to be important to team functioning, substantial interstudy differences in the manner in which mental models are operationalized has impeded progress in this area. We use meta-analysis to cumulate 23 independent studies that have empirically examined shared mental models (SMMs) in relation to team process and performance and test three aspects of measurement as potential moderators: elicitation method, structure representation, and representation of emergence. Results indicate the way in which SMMs are measured and represented at the team level of analysis reveal meaningful distinctions in observed relationships. Specifically, shared mental model operationalization impacts the observed relationship between SMMs and team process; importantly, only methods that model the structure or organization of knowledge are predictive of process. Conversely, while the magnitude of the relationship differed across measurement method, SMMs were positively related to team performance regardless of the manner of operationalization. In summary, knowledge structure is predictive of team process, and both knowledge content and structure are predictive of team performance.