Measuring organisational climate and employee engagement: Evidence for a 7 Ps model of work practices and outcomes
Measuring organisational climate and employee engagement: Evidence for a 7 Ps model of work practices and outcomes
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DOI：
10.1080/00049530802579481
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发表时间：
2009-01-01
影响因子：
2.7
通讯作者：
Langford, Peter H.
中科院分区：
文献类型：
--
作者：
Langford, Peter H.
本研究提供了支持“声音气氛调查”心理测量特性的证据：一项衡量工作实践和结果的员工意见调查。该工具在代表约 1,000 个组织的 1,279 个业务部门的 13,729 名员工中进行了测试。探索性因素分析、验证性因素分析和内部可靠性分析支持 31 种低阶工作实践和成果，这些实践和成果聚合为七个高阶工作系统，广泛涵盖组织方向、道德、资源、参与、认可、发展、团队合作、健康、工作/生活平衡、变革管理、客户满意度、工作满意度、组织承诺和员工留下意愿等实践和成果。该工具的外部验证是通过将员工调查得分与独立经理关于营业额、缺勤、生产力、健康和安全、目标实现、财务绩效、变革管理、创新和客户满意度的报告联系起来来证明的。
This study presents evidence supporting the psychometric properties of the Voice Climate Survey: an employee opinion survey that measures work practices and outcomes. The tool is tested across 13,729 employees from 1,279 business units representing approximately 1,000 organisations. Exploratory factor analyses, confirmatory factor analyses and internal reliability analyses support 31 lower-order work practices and outcomes that aggregate into seven higher-order work systems broadly covering practices and outcomes such as organisational direction, ethics, resources, involvement, recognition, development, teamwork, wellness, work/life balance, change management, customer satisfaction, job satisfaction, organisational commitment and employees' intention to stay. External validation of the tool is demonstrated by linking scores from the employee survey with independent manager reports of turnover, absenteeism, productivity, health and safety, goal attainment, financial performance, change management, innovation and customer satisfaction.