Modelling the integration of BP and IT using business process simulation
Modelling the integration of BP and IT using business process simulation
复制标题
使用业务流程模拟对 BP 和 IT 集成进行建模
DOI:
10.1108/17410390510628427
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发表时间:
2005
期刊:
影响因子:
--
通讯作者:
M. Hengst
中科院分区:
文献类型:
--
作者:
A. Serrano;M. Hengst
Purpose – Business process (BP) and information systems (IS) communities support the idea that BP and IS design should be integrated. Although there are a large number of modelling techniques to aid BP and IS design, there is little indication of which techniques can be suitable to model their integration. This research suggests a simulation model that can be used to depict BP/IS integration.Design/methodology/approach – The simulation framework proposed in this paper is based on a simulation framework used previously. For both frameworks, a single case study approach is employed for theory building and testing. The results provided by the application of the ASSESS‐IT framework (theory testing) are used to propose the new ISBPS framework (theory building), which is tested again in the case study.Findings – The models derived from the ISBPS framework provide quantifiable metrics of the integration of BP and IS. These data can help analysts to foresee the benefits that the insertion of a given IS design may...