QFD for customer-focused requirements engineering
QFD for customer-focused requirements engineering
复制标题
QFD 用于以客户为中心的需求工程
DOI:
10.1109/icre.2003.1232777
复制
发表时间:
2003
期刊:
影响因子:
--
通讯作者:
W. Pietsch
中科院分区:
文献类型:
--
作者:
G. Herzwurm;S. Schockert;W. Pietsch
Here an overview of the state of the art of QFD in software development or also called software QFD is given. The differences between classic QFD in manufacturing industries and software QFD are described. Following certain software specific QFD models (Zultner, Shindo, Ohmori, Herzwurm and Schockert), which can be considered as the most appreciated ones in theory as well as in practice, are introduced. Experiences in practice with these software QFD models are presented as well. Finally, through explaining the main principles of a special QFD variant for e-commerce, called continuous QFD (CQFD), we will show that QFD is suitable for planning electronic business applications as well.