Groups in Process: An Introduction to Small Group Communication

Groups in Process: An Introduction to Small Group Communication
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进行中的小组:小组沟通简介

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发表时间:
1979
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影响因子:
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通讯作者:
L. Barker
L. Barker
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文献类型:
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作者:
L. Barker

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序言。1.Introduction.沟通的层次。小群体沟通定义。小组中的效率和其他考虑因素概述。群体作为过程。2.小群体沟通的系统方法。组在过程中。基本系统概念。小群体作为开放系统。工作中的小团体系统。小组通信系统的前景。3.在小团体中的目标和角色。小组目标和任务概述。两种类型的群体目标。小团体中的角色。4.在小组中进行有效沟通。讨论态度。防御性和支持性沟通。问问题。团体凝聚力。通信网络。在小组中进行有效沟通的建议。5.在小组中倾听和反馈。倾听和小组。反馈小组中的反馈和响应。用倾听作为反馈来减少群体冲突。6.解决问题。问题的根源。一些定义。问题的类型。证据和推理:解决问题的基本要素。解决问题的系统方法。解决问题讨论的信息来源。头脑风暴:创造性的解决方案。注意事项。7.小团体中的非言语沟通身体行为。物理外观。声音行为。领土和个人空间。影响小组讨论的环境变量。8.小团体的领导力。定义领导力的方法。领导能力。领导的复杂性。团队建设。9.小团体的冲突管理和解决。冲突的类型和价值。群体思维。决策和冲突管理。10.小群体沟通的特殊形式和技术。公开讨论精选选择私人讨论。小组沟通策略。11.策划和组织会议。会议的类型。计划会议。主持会议。评估会议。词汇表。指数.
Preface. 1.Introduction. Levels of Communication. Small Group Communication Defined. An Overview of Efficiency and Other Considerations in the Small Group. Groups as Process. 2.A Systems Approach to Small Group Communication. Groups in Process. Fundamental System Concepts. Small Groups as Open Systems. Small Group Systems at Work. Small Group Communication System Perspectives. 3.Goals and Roles in Small Groups. An Overview of Goals and Tasks in Small Groups. Two General Types of Group Goals. Roles in Small Groups. 4.Communicating Effectively in the Small Group. Discussion Attitude. Defensive and Supportive Communication. Asking Questions. Group Cohesiveness. Communication Networks. Suggestions for Communicating Effectively in the Small Group. 5.Listening and Feedback in Small Groups. Listening and the Small Group. Feedback. Feedback and Response in the Small Group. Using Listening as Feedback to Reduce Group Conflict. 6.Problem Solving. Sources of Problems. Some Definitions. Types of Problems. Evidence and Reasoning: Essentials for Problem Solving. A Systematic Approach to Problem Solving. Sources of Information for Problem-Solving Discussions. Brainstorming: Creative Solution Getting. A Note of Caution. 7.Nonverbal Communication in the Small Group. Physical Behavior. Physical Appearance. Vocal Behavior. Territory and Personal Space. Environmental Variables Affecting Group Discussion. 8.Leadership in Small Groups. Approaches to Defining Leadership. Leadership Competencies. Complexity of Leadership. Teambuilding. 9.Conflict Management and Resolution in Small Groups. Types and Values of Conflict. Groupthink. Decision Making and Conflict Management. 10.Special Forms and Techniques for Small Group Communication. Selected Public Discussions. Selected Private Discussions. Small Group Communication Strategies. 11.Planning and Conducting Meetings. Types of Meetings. Planning the Meeting. Conducting the Meeting. Evaluating the Meeting. Glossary. Index.