Human factors in a dynamic information society: where are we heading?

Human factors in a dynamic information society: where are we heading?
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DOI:
10.1080/001401300409071
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发表时间:
2000-07-01
期刊:
影响因子:
2.4
通讯作者:
Rasmussen, J
Rasmussen, J
中科院分区:
工程技术3区
文献类型:
--
作者:
Rasmussen, J

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由于信息技术的广泛使用,社会正变得越来越有活力和一体化。这对人因专业提出了新的挑战。在一个一体化的社会中,变化和干扰迅速而广泛地传播,业务规模的不断扩大也要求在系统设计期间考虑到罕见的事件和情况。在这种情况下,人的因素的贡献应该越来越积极主动,不仅对观察到的问题作出反应,而且还应该以复杂动态系统中的适应性人类行为模式为基础。本文提出了设计者、评价者和教师在进行人因分析时应考虑的一些方法论问题。
Society is becoming increasingly dynamic and integrated owing to the extensive use of information technology. This has several implications that pose new challenges to the human factors profession. In an integrated society, changes and disturbances propagate rapidly and widely and the increasing scale of operations requires also that rare events and circumstances are considered during systems design. In this situation, human factors contributions should be increasingly proactive, not only responding to observed problems, but also, they should be based on models of adaptive human behaviour in complex, dynamic systems. The paper suggests some methodological issues to consider for human factors analyses by designers, evaluators and teachers.