Teaching Negotiation Skills through Practice and Reflection with Virtual Humans

Teaching Negotiation Skills through Practice and Reflection with Virtual Humans
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通过虚拟人的练习和反思来教授谈判技巧

DOI:
10.1177/0037549706075542
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发表时间:
2006
期刊:
Simulation
影响因子:
--
通讯作者:
S. Marsella
S. Marsella
中科院分区:
--
文献类型:
--
作者:
Mark G. Core;D. Traum;H. Lane;W. Swartout;J. Gratch;M. Lent;S. Marsella

文献摘要

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虽然物理环境和行为的表示将继续在基于模拟的训练中发挥重要作用,但一个新兴的挑战是具有丰富心智模型的虚拟人的表示(例如,包括情感、信任),它们通过会话以及身体行为进行交互。这种模拟的动机是训练软技能,如领导力,文化意识和谈判,其中大多数行动是对话,解决问题涉及考虑情绪,态度,这种模拟的教育能力可以通过集成智能辅导系统来增强,以支持学习者理解他们的行为对虚拟人的影响以及如何提高他们的表现。在本文中,我们讨论了我们的努力,建立这样的虚拟人,沿着智能导师,为域的谈判和文化意识。
Although the representation of physical environments and behaviors will continue to play an important role in simulation-based training, an emerging challenge is the representation of virtual humans with rich mental models (e.g., including emotions, trust) that interact through conversational as well as physical behaviors. The motivation for such simulations is training soft skills such as leadership, cultural awareness, and negotiation, where the majority of actions are conversational, and the problem solving involves consideration of the emotions, attitudes, and desires of others.The educational power of such simulations can be enhanced by the integration of an intelligent tutoring system to support learners' understanding of the effect of their actions on virtual humans and how they might improve their performance. In this paper, we discuss our efforts to build such virtual humans, along with an accompanying intelligent tutor, for the domain of negotiation and cultural awareness.