Public Trust in Business: Roles of third parties in trust repair: lessons from high-tech alliances for public trust

Public Trust in Business: Roles of third parties in trust repair: lessons from high-tech alliances for public trust
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DOI:
10.1017/cbo9781139152389.014
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发表时间:
2014
期刊:
--
影响因子:
--
通讯作者:
Rosalinde Klein Woolthuis;B. Nooteboom;G. Jong
Rosalinde Klein Woolthuis;B. Nooteboom;G. Jong
中科院分区:
其他
文献类型:
--
作者:
Rosalinde Klein Woolthuis;B. Nooteboom;G. Jong

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由于违反信任,各组织与其利益攸关方之间的关系变得越来越成问题。这种信任问题是最近金融危机的核心,在这场危机中,个人和整个社会被证明高度依赖大公司。例如,银行对储蓄、抵押贷款和养老金拥有控制权,而受影响的利益相关者--个别甚至经常是集体受到影响--无法控制这些方面。
The relationship between organizations and their stakeholders has become increasingly problematic due to breaches of trust. This trust problem is at the heart of the recent financial crisis in which individuals and whole societies were shown to be highly dependent on large corporations. For example, banks have control over savings, mortgages, and pensions, while – individually and often even collectively – affected stakeholders have no means of control over these parties.