Higher education quality assessment model: towards achieving educational quality standard
Higher education quality assessment model: towards achieving educational quality standard
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高等教育质量评估模型：迈向教育质量标准
DOI：
10.1080/03075079.2015.1034262
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发表时间：
2017
期刊：
影响因子：
--
通讯作者：
A. Fayoumi
中科院分区：
文献类型：
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作者：
Amin Y. Noaman;A. H. Ragab;Ayman I. Madbouly;A. Khedra;A. Fayoumi
本文提出了一种改进的高等教育质量评估模型（HEQAM），可用于提高大学的服务。这是因为没有一个普遍统一的质量标准模型可以用来评估高等教育机构的质量标准。层次分析法用于确定模型标准及其备选方案的优先级和权重。该模型有3个层次，8个主要目标和53个备选方案。它包括电子服务标准，这是最近现代大学的组成部分之一，除了新的次级标准，以加强该模式。它为高校上级部门提供了重要的建议，以实现所需的优质服务。编制了一份调查问卷，以审查评价阿卜杜勒阿齐兹国王大学模式的质量标准，作为应用案例研究。所提出的模型具有灵活性，可以应用于许多其他大学。
This paper presents a developed higher education quality assessment model (HEQAM) that can be applied for enhancement of university services. This is because there is no universal unified quality standard model that can be used to assess the quality criteria of higher education institutes. The analytical hierarchy process is used to identify the priority and weights of the model criteria and their alternatives. The model has 3 levels with 8 main objectives and 53 alternatives. It included e-services criteria, which is one of the recent modern university components, in addition to new sub-criteria for enhancing the model. It produces important recommendations for university higher authorities for achieving demanded quality services. A questionnaire was developed to examine the quality criteria for evaluating the model at King Abdulaziz University, as an applied case study. The model proposed is flexible and can be applied in many other universities.