STRATEGIES FOR MANAGING WORK/LIFE INTERACTION AMONG WOMEN AND MEN WITH VARIABLE AND UNPREDICTABLE WORK HOURS IN RETAIL SALES IN QUEBEC, CANADA
STRATEGIES FOR MANAGING WORK/LIFE INTERACTION AMONG WOMEN AND MEN WITH VARIABLE AND UNPREDICTABLE WORK HOURS IN RETAIL SALES IN QUEBEC, CANADA
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DOI：
10.2190/ns.24.2.d
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发表时间：
2014-08-01
影响因子：
2.3
通讯作者：
Bernstein, Stephanie
中科院分区：
文献类型：
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作者：
Messing, Karen;Tissot, France;Bernstein, Stephanie
越来越多的零售业的工作计划是由软件生成的，这些软件考虑到了预测销售的变化。由此产生的可变和不可预测的时间表要求员工在很长一段时间内无薪工作。应工会的要求，我们研究了在魁北克零售连锁店的时间表偏好，使用观察，访谈和问卷调查。轮班开始时间与前一周相比平均相差4个小时; 83%的人在前一个周末至少工作了一天。工作/生活平衡方面的困难与日程安排有关，在妇女中，与家庭责任有关。大多数工人想要的是：更多的提前通知;早班;有规律的时间表;连续两天休假;周末休息。选择多种多样，因此可以调整软件以考虑到偏好。此外，雇主可以更好地提前通知，并建立轮班制度。各国政府可以限制商店的营业时间和时间表的可变性，同时延长每周连续休假的最短时间。
Increasingly, work schedules in retail sales are generated by software that takes into account variations in predicted sales. The resulting variable and unpredictable schedules require employees to be available, unpaid, over extended periods. At the request of a union, we studied schedule preferences in a retail chain in Quebec using observations, interviews, and questionnaires. Shift start times had varied on average by four hours over the previous week; 83 percent had worked at least one day the previous weekend. Difficulties with work/life balance were associated with schedules and, among women, with family responsibilities. Most workers wanted: more advance notice; early shifts; regular schedules; two days off in sequence; and weekends off. Choices varied, so software could be adapted to take preferences into account. Also, employers could give better advance notice and establish systems for shift exchanges. Governments could limit store hours and schedule variability while prolonging the minimum sequential duration of leave per week.