Multimodal user interface for traffic incident management in control room
Multimodal user interface for traffic incident management in control room
复制标题
用于控制室交通事件管理的多模式用户界面
DOI：
10.1049/iet-its:20060038
复制
发表时间：
2007
影响因子：
2.7
通讯作者：
F. Chen
中科院分区：
文献类型：
--
作者：
E. Choi;R. Taib;Y. Shi;F. Chen
大都市地区高效的道路交通事故管理（TIM）对于交通畅通以及社区的流动性和安全至关重要。 TIM 需要快速、准确地收集和检索关键数据，例如事故情况以及干预人员、公共安全组织和其他资源的联系信息。交通控制操作员可以通过各种人机界面访问关键数据。讨论了在大都市交通管理中心的事件处理用户界面 (UI) 中明智地引入多模式交互范例的问题。基于以用户为中心的设计方法开发了两个支持语音和手势交互的研究原型，并通过用户研究对其进行了评估。对原型的用户研究表明，多模式 UI (MMUI) 可以为交通控制操作员提供直观、认知有效的方法来记录交通事件状况、促进快速检索联系详细信息并支持时间紧迫的事件处理。本文描述的研究原型代表了长期部署先进 MMUI 系统进行应急管理的一些初步步骤
Efficient road traffic incident management (TIM) in metropolitan areas is crucial for the smooth traffic flow and the mobility and safety of community. TIM requires fast and accurate collection and retrieval of critical data, such as incident conditions and contact information for the intervention crew, public safety organisations and other resources. Access to critical data by traffic control operators can be facilitated through various human-computer interfaces. The judicious introduction of a multimodal interaction paradigm to the user interfaces (UIs) for incident handling in a metropolitan transport management centre is discussed. Two research prototypes supporting speech and gestural interactions have been developed on the basis of the User Centred Design methodology, and their evaluations have been conducted through user studies. The user studies on the prototypes suggest that multimodal UIs (MMUIs) can provide traffic control operators with intuitive, cognitively efficient ways to record traffic incident conditions, facilitate fast retrieval of contact details, and support time-critical incident handling. The research prototypes described herein represent some initial steps for the longer-term deployment of advanced MMUI systems for emergency management