Consumer-provider communication research with special populations
Consumer-provider communication research with special populations
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DOI：
10.1016/s0738-3991(03)00080-6
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发表时间：
2003-05-01
影响因子：
3.5
通讯作者：
Ramirez, AG
中科院分区：
文献类型：
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作者：
Ramirez, AG
随着美国人口变得越来越多样化，了解特殊人群之间的消费者-提供者沟通变得至关重要。文化能力是改善非少数族裔提供者和少数族裔患者之间沟通的关键因素。这包括克服阻碍获得护理和降低消费者与提供者之间高质量沟通的社会文化和语言障碍。特别值得关注的是，提供者与其特殊人群患者之间缺乏癌症预防沟通。需要更多的研究来了解特殊人群的癌症沟通需求和障碍，并指导有效的干预措施，以改善特殊人群的消费者-提供者沟通。为此，建议开展互动式培训，以提高肿瘤学家和医学生的沟通技能，增加训练有素的医学翻译人员，增加来自特殊人群的卫生专业人员的数量，并增加特殊人群参与沟通研究的人数。此外，研究应侧重于确定和克服对消费者-提供者互动产生负面影响的文化因素。(C)2003年由Elsevier Science爱尔兰有限公司出版。
As the US population becomes increasingly diverse, understanding consumer-provider communication among special populations becomes of paramount importance. Cultural competence is a key element in improving communication between non-minority providers and minority patients. This includes overcoming sociocultural and linguistic barriers that hinder access to care and diminish quality consumer-provider communication. Of special concern is the lack of cancer prevention communication between providers and their special population patients. More research is needed to understand cancer communication needs and barriers among special populations, and to direct effective interventions to improve consumer-provider communication for special populations. To this end, interactive training to improve communication skills among oncologists and medical students, increasing the availability of trained medical translators, increasing the number of health professionals from special populations, and increasing the number of special population participants in communication research are recommended. Furthermore, research should focus on identifying and overcoming cultural factors that negatively impact consumer-provider interactions. (C) 2003 Published by Elsevier Science Ireland Ltd.