Informing Design for Sustainable Behaviour
Informing Design for Sustainable Behaviour
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为可持续行为提供信息设计
DOI：
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发表时间：
2014
期刊：
影响因子：
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通讯作者：
J. Daae
中科院分区：
文献类型：
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作者：
J. Daae
- 在设计产品以改变行为时，抽象对于洞察用户及其背景至关重要。以用户为中心的设计学科已经开发、挪用和修改了许多方法来提供这种类型的洞察力，但是有限的注意力已经被引导到各种方法可以提供什么样的洞察力。本文介绍了用户研究方法的用户为中心的设计文献的审查，并评估其获得特定的洞察力的潜力。审查的重点是调查的影响行为的因素，根据社会心理学文献，这可能有助于设计师创造刺激可持续或避免不可持续的行为的解决方案。分析的结果是概述了在调查行为的特定方面时最适合使用的方法。这一结果与文献中的两个案例研究中的经验进行了比较，表明结果的潜在价值，特别是区分适合调查内部或外部因素的方法，以及有意识或无意识因素的价值。
- Abstract is crucial to have insight in users and their context when designing products to create behaviour change. The discipline of User Centred Design has developed, appropriated and modified numerous methods to provide this type of insight, but limited attention has been directed towards what insight various methods may provide. This paper presents a review of user research methods from the User Centred Design literature, and assesses their potential for acquiring specific insight. The review focuses on the investigation of those factors that affect behaviour according to social psychology literature, which may assist designers to create solutions that stimulate sustainable or avoid unsustainable behaviour. The result of the analysis is an overview of which methods are most suitable to use when investigating particular aspects of behaviour. This result is compared with experiences in two case studies from literature, indicating the potential value of the results and in particular the value of distinguishing between methods suitable to investigate internal or external factors, and conscious or unconscious factors.