Defining usability: quality of use or quality of experience?
Defining usability: quality of use or quality of experience?
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定义可用性：使用质量还是体验质量？
DOI：
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发表时间：
2005
期刊：
影响因子：
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通讯作者：
J. Kirakowski
中科院分区：
文献类型：
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作者：
Niamh McNamara;J. Kirakowski
本文关注的是从使用质量到体验质量的可用性概念化变化的影响。目前，有许多人呼吁扩展可用性结构，尽管对于如何实现这一点还没有明确的共识。缺乏这样的共识可能会导致可用性结构被扩大到这样一个程度，变得毫无意义。这对电子消费产品的评价的影响进行了讨论。
This paper is concerned with the impact of changing conceptualizations of usability from quality of use to quality of experience. At present, there are many calls to expand the usability construct, although there is no clear consensus as to how this can be achieved. The lack of such a consensus might result in the usability construct being broadened to such a degree as to become meaningless. The implications of this for the evaluation of electronic consumer products are discussed.