People Who Can Take It: How Women Wikipedians Negotiate and Navigate Safety
People Who Can Take It: How Women Wikipedians Negotiate and Navigate Safety
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能接受的人：女性维基百科人如何谈判和导航安全
DOI：
10.1145/3290605.3300702
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发表时间：
2019
期刊：
影响因子：
--
通讯作者：
W. Pratt
中科院分区：
文献类型：
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作者：
Amanda Menking;Ingrid Erickson;W. Pratt
维基百科是历史上最成功的在线社区之一，但它很难吸引和留住女性编辑--这一现象被称为性别差距。我们通过关注有经验的女性维基百科用户的声音来调查这一差距。在这项以访谈为基础的研究中(N=25)，我们在这些声音中确定了一个核心主题：安全。我们揭示了我们的参与者如何感知他们社区内的安全，他们如何在概念上和物理上管理他们的安全，以及他们如何根据这一理解采取行动，在维基百科内外创造安全空间。我们的分析表明，维基百科既是一个多维的、多孔性的空间，又包含了一系列安全问题。驾驭这一空间需要这些女性采用与身份管理、边界管理和情感工作相关的复杂策略。最后，我们提出了一系列挑衅措施，以促进未来在线环境的设计，鼓励对历史上被边缘化的用户进行公平、包容和安全的设计。
Wikipedia is one of the most successful online communities in history, yet it struggles to attract and retain women editors-a phenomenon known as the gender gap. We investigate this gap by focusing on the voices of experienced women Wikipedians. In this interview-based study (N=25), we identify a core theme among these voices: safety. We reveal how our participants perceive safety within their community, how they manage their safety both conceptually and physically, and how they act on this understanding to create safe spaces on and off Wikipedia. Our analysis shows Wikipedia functions as both a multidimensional and porous space encompassing a spectrum of safety. Navigating this space requires these women to employ sophisticated tactics related to identity management, boundary management, and emotion work. We conclude with a set of provocations to spur the design of future online environments that encourage equity, inclusivity, and safety for historically marginalized users.