Community engineering for innovations: the ideas competition as a method to nurture a virtual community for innovations
Community engineering for innovations: the ideas competition as a method to nurture a virtual community for innovations
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DOI：
10.1111/j.1467-9310.2009.00564.x
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发表时间：
2009-09-01
期刊：
影响因子：
6.3
通讯作者：
Krcmar, Helmut
中科院分区：
文献类型：
--
作者：
Ebner, Winfried;Leimeister, Jan Marco;Krcmar, Helmut
“众包”是目前开放式创新社区中讨论最多的关键词之一。研究和商业的主要问题是如何发现和利用“集体大脑”的巨大潜力，以扩大“开放式研发”的范围。基于对社区建设和创新管理领域的文献综述，本文提出了一个名为“社区创新工程”的综合框架。该框架在一个行动研究项目中进行了评估-一家ERP软件公司的创意竞赛案例。案例“SAPiens”包括SAP大学能力中心（UCC）用户组内IT支持的创意竞赛的设计、实施和评估。该团队由约60，000人（讲师和学生）组成，他们将SAP软件用于教育目的。目前的挑战是双重的：一方面，这个社区还没有多少活动。另一方面，SAP到目前为止还没有尝试系统地解决这个受过高等教育的群体的想法产生或创新发展。因此，本研究的目标是开发一个框架，以社区为基础的创新发展，产生创新，工艺和产品的想法一般和SAP研究，特别是结合的概念，创意竞赛和虚拟社区。此外，该概念旨在为SAP人力资源流程提供一个接口，以确定这个虚拟社区中最有前途的学生。本文是第一个提出一个综合的概念，它支持的想法竞争中的虚拟社区，利用潜在的人群，在现实世界中的设置进行评估。
'Crowdsourcing' is currently one of the most discussed key words within the open innovation community. The major question for both research and business is how to find and lever the enormous potential of the 'collective brain' to broaden the scope of 'open R&D'. Based on a literature review in the fields of Community Building and Innovation Management, this work develops an integrated framework called 'Community Engineering for Innovations'. This framework is evaluated in an Action Research project - the case of an ideas competition for an ERP Software company. The case 'SAPiens' includes the design, implementation and evaluation of an IT-supported ideas competition within the SAP University Competence Center (UCC) User Group. This group consists of approximately 60,000 people (lecturers and students) using SAP Software for educational purposes. The current challenges are twofold: on the one hand, there is not much activity yet in this community. On the other, SAP has not attempted to systematically address this highly educated group for idea generation or innovation development so far. Therefore, the objective of this research is to develop a framework for a community-based innovation development that generates innovations, process and product ideas in general and for SAP Research, in particular, combining the concepts of idea competitions and virtual communities. Furthermore, the concept aims at providing an interface to SAP Human Resources processes in order to identify the most promising students in this virtual community. This paper is the first to present an integrated concept for IT-supported idea competitions in virtual communities for leveraging the potential of crowds that is evaluated in a real-world setting.