Context-Based Workplace Awareness Concepts and Technologies for Supporting Distributed Awareness in a Hospital Environment
Context-Based Workplace Awareness Concepts and Technologies for Supporting Distributed Awareness in a Hospital Environment
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DOI：
10.1007/s10606-010-9110-2
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发表时间：
2010-04-01
影响因子：
2.4
通讯作者：
Hansen, Thomas R.
中科院分区：
文献类型：
--
作者：
Bardram, Jakob E.;Hansen, Thomas R.
保持对同事工作环境的了解对于在工作场所成功合作至关重要。然而，对于移动的、非共处一地的员工来说，这种工作场所意识很难保持。本文探讨了如何上下文感知计算可以用来促进工作场所的意识。特别是，我们提出了基于上下文的工作场所意识的概念，这是来自多年的深入研究医院工作和计算机支持的协同工作技术的设计，以支持分布式协作和协调大型医院内的临床工作。这一经验背景表明，特别是社会，空间，时间和活动背景的意识在医院工作的协调中起着至关重要的作用。然后，本文介绍和讨论的技术，旨在支持基于上下文的工作场所意识，即AWARE架构，和AwarePhone和AwareMedia应用程序。本文结合某大型医院近2年的应用实践，探讨了基于情境的工作场所感知的四个维度在临床工作协调中的作用。
Maintaining an awareness of the working context of fellow co-workers is crucial to successful cooperation in a workplace. For mobile, non co-located workers, however, such workplace awareness is hard to maintain. This paper investigates how context-aware computing can be used to facilitate workplace awareness. In particular, we present the concept of Context-Based Workplace Awareness, which is derived from years of in-depth studies of hospital work and the design of computer supported cooperative work technologies to support the distributed collaboration and coordination of clinical work within large hospitals. This empirical background has revealed that an awareness especially of the social, spatial, temporal, and activity context plays a crucial role in the coordination of work in hospitals. The paper then presents and discusses technologies designed to support context-based workplace awareness, namely the AWARE architecture, and the AwarePhone and AwareMedia applications. Based on almost 2 year' deployment of the technologies in a large hospital, the paper discuss how the four dimension of context-based workplace awareness play out in the coordination of clinical work.