Amplifying Quiet Voices: Challenges and Opportunities for Participatory Design at an Urban Scale
Amplifying Quiet Voices: Challenges and Opportunities for Participatory Design at an Urban Scale
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DOI：
10.1145/3139398
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发表时间：
2018-02-01
影响因子：
3.7
通讯作者：
Walton, Clare
中科院分区：
文献类型：
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作者：
Gooch, Daniel;Barker, Matthew;Walton, Clare
许多智慧城市项目开始考虑公民的作用。然而，当前让城市居民参与参与式设计（PD）活动的方法存在一定局限性。在本文中，我们描述了在一个智慧城市项目中，利用多种社会和技术工具赋予社会弱势群体权力的一种方法。通过分析公民所关注问题的性质以及提出的解决方案，我们探讨了这种方法的益处，认为让公民参与能够发现超本地化的问题，为找到解决公民关切问题的方案奠定基础。通过反思我们的方法，我们确定了在城市规模上运用参与式设计的四个关键挑战：在规模与个人之间取得平衡、谁控制流程、谁参与以及将公民主导的工作与地方当局相结合。通过应对这些挑战，我们将能够真正让公民作为合作者参与到城市的共同设计中。
Many Smart City projects are beginning to consider the role of citizens. However, current methods for engaging urban populations in participatory design (PD) activities are somewhat limited. In this article, we describe an approach taken to empower socially disadvantaged citizens, using a variety of both social and technological tools, in a Smart City project. Through analysing the nature of citizens' concerns and proposed solutions, we explore the benefits of our approach, arguing that engaging citizens can uncover hyper-local concerns that provide a foundation for finding solutions to address citizen concerns. By reflecting on our approach, we identify four key challenges to utilising PD at an urban scale; balancing scale with the personal, who has control of the process, who is participating and integrating citizen-led work with local authorities. By addressing these challenges, we will be able to truly engage citizens as collaborators in co-designing their city.