Measuring Bus Drivers' Occupational Stress Under Changing Working Conditions
Measuring Bus Drivers' Occupational Stress Under Changing Working Conditions
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DOI：
10.3141/2415-02
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发表时间：
2014-01-01
影响因子：
1.7
通讯作者：
Meijer, Sebastiaan
中科院分区：
文献类型：
--
作者：
Hlotova, Yevheniia;Cats, Oded;Meijer, Sebastiaan
压力是现代社会的一个巨大问题。大约一半的职业病与压力直接或间接有关。公交车司机的工作通常与高压力相关，这会对个人福祉和劳动力管理产生负面影响。目前的研究通过监测心率并通过操作驾驶条件下的调查问卷收集脑力负荷数据，研究了新提出的工作条件对公交车司机职业压力的影响。通过多元回归分析确定了压力水平的主要决定因素。结果表明，在新的控制策略下，公交车司机的压力水平大大降低，该策略将绩效目标从遵守时间表转变为服务规律性。在极端天气条件和高峰时段以及经验不足的驾驶员中，压力水平更高。测量是通过练习者可以轻松使用的低成本运动设备进行的。
Stress is an immense problem in modern society; approximately half of all occupational illnesses are directly or indirectly related to stress. The work of a bus driver is typically associated with high stress levels that negatively influence individual well-being as well as workforce management. The current study examined the impact of newly proposed working conditions on bus drivers' occupational stress by monitoring heart rate and by collecting data on mental workload with a questionnaire in operational driving conditions. The main determinants of stress levels were identified through multiple regression analysis. Results indicated that bus drivers experienced considerably lower stress levels under a new control strategy that shifts the performance objective from schedule adherence to service regularity. Higher stress levels were recorded during extreme weather conditions and peak hours and among inexperienced drivers. The measurements were performed with low-cost sports devices that can easily be used by practitioners.