An Organizational Echelon Analysis of the Determinants of Red Tape in Public Organizations
An Organizational Echelon Analysis of the Determinants of Red Tape in Public Organizations
复制标题
公共组织繁文缛节决定因素的组织梯队分析
DOI：
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发表时间：
2008
期刊：
影响因子：
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通讯作者：
Gene A. Brewer
中科院分区：
文献类型：
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作者：
R. Walker;Gene A. Brewer
本文采用组织梯队的方法来研究公共组织中的繁文缛节，并认为繁文缛节的性质和程度在组织等级的不同层面上会有所不同。这些主张是通过使用滞后模型的多信息者调查来检验的。抽样的三个组织梯队的经验结果表明，人们对繁文缛节的感知程度略有不同，其决定因素也存在重大差异。来自更高级别经理的结果支持了之前关于繁文缛节决定因素的研究结果和假设。这并不令人意外，因为之前的研究通常是对高管进行抽样。然而，组织层级越低，官员们察觉到的繁文缛节就越多，关于决定因素的发现也就越多。作者的结论是，之前的实证工作可能低估了公共组织中繁文缛节的程度，并过度简化了其决定因素。文中还讨论了本文的理论和实践意义。
This article adopts an organizational echelon approach to the study of red tape in public organizations and argues that the nature and extent of red tape will vary at different levels of the organizational hierarchy. These propositions are tested with a multiple-informant survey using a lagged model. The empirical results across the three organizational echelons sampled indicate modest variations in the levels of perceived red tape and major variations in its determinants. Results from the more senior managers uphold prior research findings and hypotheses on the determinants of red tape. This is not surprising because earlier studies typically sampled senior executives. Yet the lower down the organizational hierarchy one travels, the more red tape officials perceive and the more multifaceted the findings on determinants become. The authors conclude that prior empirical work is likely to have underestimated the extent of red tape in public organizations, and oversimplified its determinants. The implications for theory and practice are discussed.