To Be or Not to Be Unique? The Effect of Social Exclusion on Consumer Choice
To Be or Not to Be Unique? The Effect of Social Exclusion on Consumer Choice
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DOI:
10.1086/674197
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发表时间:
2014-04
影响因子:
7.2
通讯作者:
E. Wan;Jing Xu-;Ying Ding
中科院分区:
文献类型:
--
作者:
E. Wan;Jing Xu-;Ying Ding
This research proposes that after an experience of being excluded, consumers may strategically choose products to differentiate themselves from the majority of others as a result of their appraisal of the exclusion situation. Experiments 1 and 2 show that when excluded individuals perceive that the cause of social exclusion is stable (vs. unstable), they exhibit greater preference for distinctive products than do included individuals. Experiment 3 documents that excluded individuals prefer distinctive products when their self-view is enhanced through self-affirmation. Moreover, these effects are driven by a strengthened perception of uniqueness. Theoretical and practical implications are discussed.