An Investigation of American Medical Tourists' Posttravel Experience

An Investigation of American Medical Tourists' Posttravel Experience
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DOI:
10.1080/19368623.2017.1241199
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发表时间:
2017-01-01
影响因子:
12.5
通讯作者:
Singh, Neha
Singh, Neha
中科院分区:
管理学2区
文献类型:
--
作者:
Drinkert, Allison;Singh, Neha

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在过去的二十年里,医疗旅游获得了强劲的势头,越来越多的美国人比以往任何时候都在寻求国际替代医疗服务。虽然关于医疗旅游的旅游前动机已经有了广泛的研究,但对于旅行者对旅行后医疗旅游体验的总体感知,实证研究还存在明显的空白。本研究旨在探讨医疗旅游者的推、拉因素对医疗旅游体验整体感知质量的影响。这项研究调查了在美国境外寻求医疗服务的美国医疗游客。本研究调查了受访者对目的地位置、医疗旅游体验和整体感知质量的看法。
Medical tourism has gained intense momentum within the past two decades, and more Americans than ever before are seeking medical care from international alternatives. Although there has been extensive study regarding the pretravel motivations for medical tourism, there is a distinct gap of empirical research when it comes to travelers' overall perception of their posttravel medical tourism experience. This study focuses on measuring the relationship between medical tourists' push and pull factors on the overall perceived quality of their medical tourism experience. This study surveyed U.S. medical tourists who have sought medical care outside of the United States. The research investigated respondents' perception of the destination location, medical tourism experience, and overall perceived quality.