Content of text messaging immunization reminders: What low-income parents want to know

Content of text messaging immunization reminders: What low-income parents want to know
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DOI:
10.1016/j.pec.2010.08.007
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发表时间:
2011-10-01
影响因子:
3.5
通讯作者:
Wittier, Robert R.
Wittier, Robert R.
中科院分区:
医学2区
文献类型:
--
作者:
Ahlers-Schmidt, Carolyn R.;Hart, Traci;Wittier, Robert R.

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目标:该项目的目的是收集发送给低收入家长的短信提醒首选内容的初步数据。方法:对儿科住院医师诊所 200 名 6 岁以下儿童的连续英语家长进行了一项经 IRB 批准的简短调查。由于短信只能包含有限的内容,因此向家长提供了三个示例文本,范围从非常基本的信息到非常具体的信息,并要求他们选择他们希望收到的信息。结果:在 190 名做出回应的家长 (95%) 中,22.1% (42) 是西班牙裔,76.3% (145) 是非西班牙裔。超过 80% (153) 接受了医疗补助。在回答有关内容问题的有兴趣接收短信的 79.5% (151) 受访者中,近 50% (74) 更喜欢选项 2,其余受访者分为选项 1 (43) 和选项 3 (35)。西班牙裔和非西班牙裔受访者之间的结果存在显着差异(chi(2)(2) = 6.36,p = 0.042)。结论:大多数家长更喜欢包含孩子姓名、特定免疫信息和医生信息的信息。然而,西班牙裔受访者更有可能支持包含附加信息的选项。实践意义:短信可能是提供者与患者沟​​通的最佳工具,但在开发信息时应考虑文化差异。 (C) 2010 Elsevier Ireland Ltd. 保留所有权利。
Objective: The purpose of this project was to gather preliminary data on preferred content for text reminders sent to low-income parents.Methods: A brief, IRB-approved survey was administered to 200 consecutive English-speaking parents of children under 6 years old at a Pediatric Residency clinic. Because text messages can hold only limited content, parents were given three example texts ranging from very basic to very specific information and asked to select the information they would wish to receive.Results: Of the 190 parents (95%) who responded, 22.1% (42) were Hispanic and 76.3% (145) were nonHispanic. Over 80% (153) received Medicaid. Of the 79.5% (151) of respondents interested in receiving text messages who responded to the question regarding content, nearly 50% (74) preferred Option 2, with the remaining respondents divided between Option 1 (43) and Option 3 (35). Results differed significantly between Hispanic and non-Hispanic respondents (chi(2)(2) = 6.36, p = 0.042).Conclusion: The majority of parents preferred a message containing the child's name, specific immunization information and physician information. However, Hispanic respondents were significantly more likely to endorse an option that included additional information.Practice implications: Text messaging may be an optimal vehicle for provider-patient communication, however cultural differences should be considered when developing messages. (C) 2010 Elsevier Ireland Ltd. All rights reserved.