Accountability framework for managing stakeholders of health programs.

Accountability framework for managing stakeholders of health programs.
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DOI:
10.1108/14777260410554296
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发表时间:
2004-01-01
影响因子:
1.4
通讯作者:
Gamm, Larry S
Gamm, Larry S
中科院分区:
医学4区
文献类型:
--
作者:
Dansky, Kathryn H;Gamm, Larry S

文献摘要

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了解利益相关者的动机和对不同利益相关者群体采用有效的管理实践对项目的可持续性至关重要。本文提供了一个概念模型,描述了与卫生服务组织相关的四种不同类型的利益相关者利益。该研究确定了远程医疗项目的主要利益相关者,比较了组织所有权对利益相关者的影响,并调查了用于管理这些利益相关者的做法。定量和定性分析证明了利益相关者模型的实证支持。本文认为该模型可作为医疗机构的利益相关者管理工具,并对利益相关者框架在组织研究中的效用进行了评估
Understanding the incentives of stakeholders and employing effective management practices with various stakeholder groups is essential for program sustainability. This paper offers a conceptual model that depicts four different types of stakeholder interests that are relevant to health service organizations. The study identified the major stakeholders of telehealth programs, compared the influence of stakeholders by organizational ownership and investigated the practices used to manage these stakeholders. Quantitative and qualitative analyses demonstrated empirical support for the stakeholder model. The paper suggests that the model can be used as a stakeholder management tool in healthcare organizations and offers an assessment of the utility of the stakeholder framework in organizational research