Impact of the wait for an initial appointment on the rate of kept appointments at a mental health center
Impact of the wait for an initial appointment on the rate of kept appointments at a mental health center
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DOI：
10.1176/appi.ps.56.3.344
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发表时间：
2005-03-01
影响因子：
3.8
通讯作者：
Hackerman, F
中科院分区：
文献类型：
--
作者：
Gallucci, G;Swartz, W;Hackerman, F
未能在社区精神卫生中心保持最初的预约会给工作人员和中心的财政资源带来负担。作者研究了门诊计划的转诊情况，发现预约时间的延迟对预约率有显著影响。在推迟的第一周，影响很大，在第七天后似乎稳定下来。年龄影响率，但不同的成人和儿童节目之间的影响。旨在减少初次预约等待时间的改革可能会对预约率产生有利影响，并最终保留工作人员和财政资源。
Failure to keep initial appointments at a community mental health center results in a burden on the staff and the center's financial resources. The authors studied referrals to an outpatient program and found that delay in scheduling appointments had a significant impact on rate of kept appointments. The impact was significant during the first week of delay and appeared to stabilize after day seven. Age influenced the rate but differed in influence between the adult and child programs. Changes aimed at reducing wait time for initial appointments may favorably affect rate of kept appointments and ultimately preserve staff and financial resources.