Using an Artificial Intelligence Based Chatbot to Provide Parent Training: Results from a Feasibility Study
Using an Artificial Intelligence Based Chatbot to Provide Parent Training: Results from a Feasibility Study
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DOI：
10.3390/socsci10110426
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发表时间：
2021-11-01
影响因子：
1.7
通讯作者：
Bunge, Eduardo L.
中科院分区：
文献类型：
--
作者：
Entenberg, Guido A.;Areas, Malenka;Bunge, Eduardo L.
在线育儿培训计划已被证明是有效的。然而，目前还没有关于通过聊天机器人提供家长培训计划的研究报告。瞄准本研究旨在评估通过聊天机器人提供育儿技能的可行性。方法. 33名家长完成了一项试点可行性研究。参与，知识，净推动者得分和定性反应进行了分析。结果共有78.8%的样本完成了干预。平均而言，参与者记住了5项技能中的3.7项，并报告说他们会向其他父母推荐聊天机器人（净推广分数为7.44; SD = 2.31/10）。总体而言，父母向聊天机器人发送了平均54.24（SD = 13.5）条消息，每条消息的平均字数为3。父母与聊天机器人讨论的主要主题包括关于孩子的习惯，处理破坏性行为，人际关系发展和情感困难的问题。家长们普遍评论了干预的有用性，并建议改进聊天机器人的沟通方式。结论.总的来说，用户完成了干预，与机器人互动，并将干预推荐给其他人。这表明育儿技巧可以通过聊天机器人来传授。
Online parenting training programs have shown to be effective. However, no studies on parent training programs delivered through chatbots have been reported yet. Aim. This study aims to assess the feasibility of delivering parenting skills through a chatbot. Methods. A sample of 33 parents completed a pilot feasibility study. Engagement, knowledge, net-promoters score and qualitative responses were analyzed. Results. A total of 78.8% of the sample completed the intervention. On average, participants remembered 3.7 skills out of the 5 presented and reported that they would recommend the chatbot to other parents (net promoter score was 7.44; SD = 2.31 out of 10). Overall, parents sent a mean of 54.24 (SD = 13.5) messages to the chatbot, and the mean number of words per message was 3. Main themes parents discussed with the chatbot included issues regarding their child's habits, handling disruptive behaviors, interpersonal development, and emotional difficulties. Parents generally commented on the usefulness of the intervention and suggested improvements to the chatbot's communication style. Conclusions. Overall, users completed the intervention, engaged with the bot, and would recommend the intervention to others. This suggests parenting skills could be delivered via chatbots.