Root cause analysis to identify major barriers to the promotion of patient safety in Japan
Root cause analysis to identify major barriers to the promotion of patient safety in Japan
复制标题
根本原因分析以确定促进日本患者安全的主要障碍
DOI:
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复制
发表时间:
2022
期刊:
影响因子:
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通讯作者:
S. Koizumi
中科院分区:
文献类型:
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作者:
Masaru Kurihara;T. Watari;Shintaro Kosaka;Kiichi Enomoto;Toru Kimura;Kaori Taniguchi;Satoshi Watanuki;Kiwamu Nagoshi;S. Koizumi
Objectives Despite existing patient safety measures, both outside and inside hospitals, barriers to patient safety prevail. We aimed to identify the current contributory factors to patient safety in Japan. Methods This qualitative study included nine expert Japanese health care providers working both inside and outside hospitals. These participants, who included six physicians, one nurse, one pharmacist, and one physical therapist, work across a broad spectrum in government policy and public health, academia, and safety management. Root cause analysis using the online Kawakita Jiro method (KJ method or affinity diagram) was conducted. We labeled and summarized the classification in a fishbone diagram to elucidate barriers to patient safety in Japan. Results We identified specific factors in six main groups: the hospital system, education, law and policy, culture and society, patient centricity, and multidisciplinary cooperation. Quality of care, patient engagement, and shortage of patient safety specialists were crucial factors for multiple groups. Conclusions This study clarifies components of patient safety in Japan and provides basic data for promoting comprehensive patient safety in the future. Periodic root cause analysis of comprehensive patient safety issues can help develop strategies to promote patient safety at both the hospital and national levels.