Preventing Cross-Cultural Bias in Deception Judgments: The Role of Expectancies About Nonverbal Behavior
Preventing Cross-Cultural Bias in Deception Judgments: The Role of Expectancies About Nonverbal Behavior
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DOI：
10.1177/0022022111415672
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发表时间：
2012-08-01
影响因子：
3
通讯作者：
Mallard, David
中科院分区：
文献类型：
--
作者：
Castillo, Paola A.;Mallard, David
期望违反模型认为，当传播者在没有明显原因的情况下违反社会规范时，人们会推断出欺骗行为。然而，社会规范是文化特有的。因此，在跨文化互动中，沟通者和观察者之间的规范差异可能会增加推断欺骗的可能性，从而导致偏见。本研究调查了告知人们非语言行为的文化差异是否可以抵消欺骗判断中的跨文化偏见。69名澳大利亚学生被随机分配，在对10个视频片段（5个规范一致，5个规范不一致）进行可信度判断之前，不接受任何关于特定文化行为规范的信息、一般信息或特定信息。结果表明，在欺骗判断中可能会出现跨文化偏见，但也可以通过提供适当的信息来防止。这些发现需要进一步调查，但对执法、海关、移民和更广泛的社会互动具有潜在的重大意义。
The expectancy violation model proposes that people infer deception when the communicator violates social norms without obvious cause. However, social norms are culture specific. Therefore, discrepant norms between a communicator and an observer in a cross-cultural interaction might increase the likelihood of inferring deception and thus result in bias. The present study investigated whether informing people about cultural differences in nonverbal behavior could counteract cross-cultural bias in deception judgments. Sixty-nine Australian students were randomly assigned to receive no information, general information, or specific information about culture-specific behavioral norms prior to making credibility judgments of 10 video clips (5 norm consistent and 5 norm inconsistent). The results suggest that cross-cultural biases in deception judgments can occur but may also be prevented by providing appropriate information. These findings require further investigation but have potentially significant implications in law enforcement, customs, immigration, and broader societal interactions.