Breaking the filter bubble: democracy and design

Breaking the filter bubble: democracy and design
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DOI:
10.1007/s10676-015-9380-y
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发表时间:
2016-12-01
影响因子:
3.6
通讯作者:
van den Hoven, Jeroen
van den Hoven, Jeroen
中科院分区:
管理学4区
文献类型:
--
作者:
Bozdag, Engin;van den Hoven, Jeroen

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有人认为,互联网和社交媒体增加了现有观点、看法、想法和意见的数量,从而形成了一个非常多样化的信息库。然而,批评人士认为,搜索引擎、社交网络平台和其他大型在线中介使用的算法实际上通过形成所谓的“过滤泡沫”来减少信息多样性。这可能对我们的民主构成严重威胁。为了应对这种威胁,其他人已经开发出算法和数字化工具来对抗过滤器气泡。本文首先提供了尝试打破过滤器气泡的不同软件设计的示例。其次,我们展示了两种民主模式所要求的规范如何主导了为对抗过滤泡沫而开发的工具,而其他模式的规范在工具中完全缺失。本文最后认为,民主本身是一个有争议的概念,并指出了各种规范。因此,加强多样性的工具的设计者必须接触到不同的民主概念。
It has been argued that the Internet and social media increase the number of available viewpoints, perspectives, ideas and opinions available, leading to a very diverse pool of information. However, critics have argued that algorithms used by search engines, social networking platforms and other large online intermediaries actually decrease information diversity by forming so-called "filter bubbles". This may form a serious threat to our democracies. In response to this threat others have developed algorithms and digital tools to combat filter bubbles. This paper first provides examples of different software designs that try to break filter bubbles. Secondly, we show how norms required by two democracy models dominate the tools that are developed to fight the filter bubbles, while norms of other models are completely missing in the tools. The paper in conclusion argues that democracy itself is a contested concept and points to a variety of norms. Designers of diversity enhancing tools must thus be exposed to diverse conceptions of democracy.