Social Dimensions of Desktop Computing (Computer and Information Science)

本研究从社会和技术层面探讨了 在他们占主导地位的工作组中的计算机化 工作生活的要素。提出的基本研究问题 这项研究的主题是：“工作生活如何改变（如果有的话）， 计算是工作场所的一个普遍而显著的特征 信息处理？and The study on desktop 计算，定义为可访问的基于计算机的服务 通过终端或微型计算机， 工作场所。 这种计算风格是大多数 未来办公室的场景， 具有重要的理论和实践意义。 该研究调查了桌面计算的使用和变化 在工作生活中，因为他们所经历的各种白色 白领工人 对25个工作组的纵向研究， 在一段时间内， 三年将提供数据来分析的特点， 这些组（例如，工作组织、技术） 组织背景，以及个人工作。的 数据收集的主要形式是问卷调查 在三个时间点对大约300名用户进行了管理， 与各种用户和资源的时间和访谈 控制器在这些相同的工作组在同一点， 时间 这项研究是第一个系统的，基于经验的， 这一点，对于促进 关于计算机在组织中的作用的理论 它可以在桌面集成方面提供的知识 计算与组织中的人类工作。

This study examines the social and technical dimensions of computerization in work groups where they are dominant elements of work life. The basic research question posed in the study is, "How does worklife change (if at all) when computing is a pervasive and salient feature of work places and information handling?" The study focuses on desktop computing, defined as computer-based services accessible through terminals or microcomputers near people's immediate work places. This style of computing is the focus of most scenarios of offices of the future and is of tremendous practical and theoretical importance. The study examines the use of desktop computing and changes in work life as they are experienced by a variety of white collar workers. A longitudinal study of 25 work groups with substantial amounts of desktop computing over a period of three years will provide data to analyze characteristics of these groups (e.g., work organization, technology) in their organizational contexts, as well as individual jobs. The primary forms of data collection are a questionnaire administered to approximately 300 users at three points in time and interviews with a variety of users and resource controllers in those same work groups at the same point in time. The study is the first systematic, empirically based, one on the subject and is significant for the contribution to theory about the role of computers in organizations and for the knowledge it can shed on the integration of desktop computing with human work in organizations.