Collaborative Research: Field Studies of Organizational Memory and Information Reuse

这个项目的目标是研究组织中信息的检索和重用。研究表明，许多组织浪费了有价值的信息，因为这些过程既复杂又困难。详细的系统性见解对于理解组织如何更有效地重用信息和从事富有成效的“知识管理”实践是必要的。基于他们以前的工作，PI将通过两个技术支持组织的微观层次的分布式认知分析来研究关键的理论问题，以更好地理解这些过程和组织实践。这样一个项目是必要的，以超越经常与学术和管理文献中有关知识管理的论述有关的炒作。

The goal of this project is to investigate the retrieval and reuse of information in organizations. Research has shown that many organizations waste valuable information because these processes are complicated and difficult. Detailed systematic insights are necessary to understand how organizations can more effectively reuse information and engage in productive "knowledge management" practices. Based on their previous work, the PIs will examine key theoretical issues through micro-level distributed cognition analyses in two technical support organizations to better understand these processes and organizational practices. Such a project is necessary to move beyond the hype often associated with the discourse about knowledge management in the scholarly and management literatures.