FUNDAMENTAL STUDY ON THE METHOD OF INSTRUCTION OF TECHNICAL COMMUNICATION SKILL

本研究旨在探讨技术沟通技能教学的方法。为此，我们首先考察了以下两点：（a）构建教师模型来解决教学环境中学习者和教师之间的互动过程;（B）理解和使用图表（图表）作为技术解释的工具是必不可少的。得出的结论如下：（a）重要的技术沟通技能是恰当地把握学习者的目标和操作水平，明确解决目标，并立即给出所需的解释，（B）如果在使用图表作为解释手段的情况下，学习者的学习风格不同，则易于理解的图表类型和图表呈现方法彼此不同。因此，根据讲解内容选择合适的呈现方式是一项重要的技能。接着，我们在2004年度开始了对网络教材的探索。一个原因是在学校教育中，使用它们的自学情境最需要技术沟通技能。在研究中，通过在线方式掌握了网络教材的信息检索过程，并对信息检索时间和内容量进行了分析。结果表明，利用Web呈现材料的有效方法是使信息可以随机访问。

The purpose of this study is to explore methods of instruction for teaching technical communication skill. For that purpose, we firstly examined the following two points : (a)constructing teacher's model to solve the process of interaction between learner and instructor in instructional setting, (b)comprehending and using the diagrams(figures and tables) which were indispensable as a tool of technical explanation.The following implications were obtained : (a)important technical communication skill was that grasped appropriately learner's objective and level of operation, specified a solution target, and gave required explanation immediately, (b)If a learner's learning style differed in case a chart was used as an explanation means, the diagrammatic type and the diagrammatic presentation method which were easy to understand differed from each other. Therefore, it was important skill to choose the suitable presentation method according to the contents of explanation.Then, we set about exploration of Web teaching materials at the 2004 fiscal year. A reason is that the self-study situation using them needs technical communication skill most in school education. In research, the information retrieval process of Web teaching materials were grasped by on-line, and analyzed both information retrieval time and amount of contents. Consequently, it was shown that effective way of presenting materials with Web was so that information could be randomly accessed.