Virtual Innovation Clusters: the Grid and Customer Relationship Management

创新集群被视为以地理位置为基础，专注于产品开发。然而，最近的研究表明，地理集群中的技术创新低于地理分散的公司，它们的竞争力来自于定制产品和营销方面的创新。网格的出现？增强？虚拟？集群。通过安装网格门户和支持网格的分析工具，我们输出了欧洲领先计算设施周围的地理集群的功能，并将其与澳大利亚的虚拟集群进行了对比，在澳大利亚，我们展示了高性能计算的创新应用，以建模消费者行为和管理客户关系。

Innovation Clusters are seen as geographically based and focussed on product development. Recent studies however indicate that technical innovation in geographic clusters is lower than geographically dispersed companies, and that their competitiveness arises from innovations in tailoring products and marketing. The emergence of the ?Grid? enhances the capabilities of ?Virtual? Clusters. Through installation of a Grid Portal and Grid-enabling analysis tools, we export the capabilities of a geographical cluster around Europe's leading computational facility and contrast this with a Virtual Cluster in Australia, where we demonstrate an innovative application of High-Performance Computing to modelling consumer behaviour and managing customer relations.