Investigating Conversational AI: Development, Usage and Governance

该项目旨在为聊天机器人技术在经济、社会和治理方面的后果提供新的和强有力的理解。通过这样做，它将实现一种综合的方法，以了解零售和服务行业对话式人工智能的开发人员、用户和监管机构的生态系统。预期成果和好处包括突破性的理论、出版物，以及对科学、政府和行业的学术研究和政策讨论的重大贡献。这也将使澳大利亚走在国际科学界的前列，并在一个快速崛起的技术发展领域制定政策。

The project aims to provide new and powerful understandings of the consequences of chatbot technologies in terms of economy, society and governance. In doing so it will enable an integrated approach to understanding the ecosystem of developers, users and regulators of conversational AI in the retail and services sector. Expected outcomes and benefits include breakthrough theory, publications, and significant contributions to academic research and policy discussions across science, government, and industry. This should also place Australia at the forefront of the international scientific community and policy regulation in a fast-emerging area of technological development.