University of the West of England, Bristol and Fernandes Optometrists (Nailsea) Limited
University of the West of England, Bristol and Fernandes Optometrists (Nailsea) Limited
批准号:
10004364
负责人:
金额:
$15.48万
依托单位国家:
英国
项目类别:
Knowledge Transfer Partnership
财政年份:
2022
资助国家:
英国
项目状态:
未结题
起止时间:
2022 至 --
中文摘要
开发、实施和嵌入新的管理实践和文化变革,以重新推出创新的EyeSense订阅服务。实施收集客户报告服务体验和结果的流程和系统,制定和监控绩效标准,并实施客户关系管理战略。
英文摘要
To develop, implement and embed new management practices and cultural change to enable the relaunch of the innovative EyeSense subscription service. To implement processes and systems that capture customer reporting on service experience and outcomes and that set and monitor performance standards and implement a customer relationship management strategy.
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