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AISmartCorps: AI based smart assistance for enterprise workforces

AISmartCorps: AI based smart assistance for enterprise workforces
AISmartCorps:基于人工智能的企业员工智能辅助
批准号:
10004727
负责人:
金额:
$79.81万
依托单位:
依托单位国家:
英国
项目类别:
Collaborative R&D
财政年份:
2021
资助国家:
英国
项目状态:
已结题
起止时间:
2021 至 --

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中文摘要
翻译
金融服务公司获取大量数据,这些数据需要检查和解决错误。这是一组耗时且往往过于手动的任务,给工作人员带来巨大压力,可能导致资源配置挑战和业务风险增加。此外,随着数据量的增加,公司发现越来越难有效地检查每一行数据,不得不选择将工作重点放在哪里以将风险降至最低。我们的目标是开发和部署最先进的人工智能算法,以自动进行错误检测并为适当的解决方案提供建议,从而减轻员工的这一重大负担,使他们能够专注于对公司更有价值和更有技巧的任务。我们将开发基于员工技能、知识、偏好、可用性和健康指标的错误检测、解决方案建议以及“智能”任务分配的算法。这不仅将通过更好地管理工作负载来提高员工满意度,同时提供更有刺激性和满足感的工作,还将提高公司效率,减少可能导致业务风险增加的错误的传播。虽然金融服务是我们的起点,但我们将开发的算法、技术和平台预计将普遍适用于大多数(如果不是所有)数据密集型行业,这些行业的异常检测和分类非常重要。
英文摘要
Financial service companies acquire huge volumes of data which require checking for, and resolving, errors. This is a time consuming and often overly manual set of tasks that put staff under significant pressures which can lead to resourcing challenges and increased business risks. In addition, as data volumes increase, companies are finding it harder and harder to effectively check every line of data and have to choose where to focus their efforts to minimise risks.We aim to develop and deploy state-of-the-art AI algorithms for automating error detection and recommendations for appropriate resolutions, thus reducing this significant burden on staff and allowing them to focus on more valuable and skillful tasks for the company. We will develop algorithms for error detection, resolution recommendation as well as 'smart' task allocation based on staff skills, knowledge, preferences, availability and wellbeing indicators.Not only will this increase staff satisfaction by better managing workloads whilst providing more stimulating and satisfying work, it will also increase company efficiency and reduce the propagation of errors that can lead to increased business risks.Whilst financial services is our starting point, the algorithms, techniques and platform we will develop are expected to be generally applicable across most if not all data intensive industries where anomaly detection and triage is important.
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