Engaging Gateshead with Zero Carbon Heat

盖茨黑德议会已经成功地交付了我们屡获殊荣的区域能源计划、热网和其他能源效率计划，重点是议会拥有或公共部门拥有的资产，包括高层社会住房。气候变化委员会预测，到2050年，热网需要从占热量市场的2%增加到18-20%。我们的目标是通过供暖网络为15000户家庭供暖，而居民的参与和“购买”至关重要。首先，他们积极寻求让他们的家联网，其次，他们有意识和理解准确有效地使用他们的新系统。我们认识到有必要与无法连接到供暖网络的居民接触，并教育他们通过净零解决方案为房屋供暖的选择。到目前为止，我们还没有足够的资源来开展用户参与脱碳项目。我们目前正在扩展我们的热网，连接盖茨黑德两个小区内的550个现有低层社会住房，以证明将现有低层住房连接到热网的理论和能力，并相信我们是英国第一个这样做的人。此外，当我们进行这些连接时，我们有机会填充许多私人拥有的物业，为当地提供净零热量解决方案。为了确保项目的成功，与居民的接触是关键，因此这个项目的要求。这个项目将为这种方法在盖茨黑德区推广提供证据基础和资源，采取同样的方法，努力实现我们更大的目标，即1.5万户家庭连接到热网。我们的模式可以在全国推广，从中吸取的教训和经验将有助于形成最佳做法。该项目将分为三个方面：客户参与——与诺森比亚大学的心理学家和一家传播机构合作；财务/法律支持—建议和制定所需的结构和法律协议，以开发投资者包，并与供应商合作，以按速度扩大规模；供应链支持—与培训顾问合作，审查当前技能并确定所需资源的机会；培训和提高当地劳动力的技能，以交付热网管道

'Engaging Gateshead with Zero Carbon HeatGateshead Council has successfully delivered our award-winning District Energy Scheme, heat network and other energy efficiency schemes, focussing on council owned or public sector owned assets, including high-rise social housing.The Climate Change Committee have forecast heat networks need to increase from 2% of heat to 18-20% of the heat market by 2050\.As we develop our ambition to heat 15,000 homes through heat networks resident engagement and 'buy-in' is paramount. Firstly, so they actively seek to have their homes connected and secondly, they have awareness and understanding to use their new systems accurately and efficiently. We recognise the need to engage with residents who are unable to connect to a heat network and educating them on their options to heat their homes through a net-zero solution. To date, we have not had resource to carry out user engagement in decarbonisation projects.We are currently extending our heat network, to connect 550 existing low-rise social housing properties within two estates in Gateshead, to prove the theory and capability of connecting existing low-rise housing to heat networks, and believe we are the first in the UK to be doing so.Furthermore, we have the opportunity to in-fill many privately owned properties when we carry out these connections, providing a net-zero heat solution for a locality. To ensure the success of the project, engagement with residents is key, hence the requirement for this project.This project would provide the evidence base and resource for this approach to be rolled out across the borough of Gateshead, taking the same approach and working towards our larger target of 15,000 homes to be connected to the heat network. Our model could be replicated nationally, and our learning and experience from this would contribute to best practice.The project would be split across three areas:Customer engagement -- work with psychologists at Northumbria University and a communications agency, to understand and manage effective communication and engagement methods with households through a variety of methods to deliver the best outcomes,Financial/legal support - advice and development of required structures and legal agreements to develop investor packs and engagement with suppliers to scale at pace,Supply chain support -- work with a training consultant to review current skills and identify opportunities to scope resources required, for training and upskilling the local workforce to deliver the heat network pipeline