Heat Pump Hurdles

我们认为，在采取家庭脱碳行动方面取得的进展太少，因为客户旅程缺乏个性化。我们正在努力解决这个问题，帮助业主真正了解他们的空气源热泵（ASHP）之旅会是什么样子。我们假设我们的工具可以改善热泵用户的旅程，并提高能源供应商，服务提供商和地方当局的转换率。 我们如何做到这一点？*我们正在构建一个创新的决策工具，该工具使用卫星数据和计算机视觉（结合公共，用户提交和实际能源数据）来确定热泵可以放置的位置，并探索如何在居民家中实现可视化。我们希望演示如何读取物业内部的照片以识别散热器类型和尺寸，以确保准确的指示性热泵报价。我们的产品在利用用户提交的卫星和航空激光雷达数据对公共数据进行分类方面是新颖的，以证明家庭热泵的适用性和可负担性，从而更准确地告知房主前期和运行成本。我们正在测试如何展示热泵技术的影响，考虑电池，太阳能，使用时间（ToU）关税和电动汽车充电的业主。这将包括指示性运行成本、前期成本和指示性碳排放节省。我们正在为房主指示下一步，预订链接到我们网络中已确定的适当提供商的调查。*它将动态能源关税规定集成到模型中，使房主能够深入了解热泵如何影响他们的能源账单。我们致力于提高对热泵适用性的认识，并解决错误信息，狭隘的工业和贸易部门思维产生了孤立的想法，围绕热泵用例产生了僵化的想法，因为我们的工具可能会揭示更广泛的适用性。

We think too little progress is being made on actioning home decarbonisation because the customer journey lacks personalisation. We are working to solve this, to help homeowners truly understand what their air source heat pump (ASHP) journey will look like. We hypothesise that our tool can improve the heat pump user journey plus improve conversion rates for energy suppliers, service providers, and local authorities. How are we doing this?* We're building an innovative decision making tool that uses satellite data and computer vision (combined with public, user-submitted and real-energy data) to identify where a heat pump could be placed and explore how we could visualise it on the resident's home. We want to demonstrate how photos from inside a property can be read to identify radiator types and sizes, to ensure accurate indicative heat pump quotes.* Our product is novel in triaging public data with user-submitted, satellite and aerial lidar data to demonstrate suitability and affordability of heat pumps in homes informing homeowners of upfront and running costs with greater accuracy.* We're testing ways of presenting the impact of heat pump technology, considering battery, solar, Time of Use (ToU) tariff and EV charging to homeowners. This would include indicative running costs, upfront costs and indicative carbon emission savings. We're signposting homeowners to a next step, booking a survey linking to the appropriate provider(s) already identified in our network.* It integrates dynamic energy tariff provision into the model, empowering homeowners with insight on how a heat pump can impact their energy bills. We work to improve awareness on heat pump suitability and address misinformation, where narrow industry and trade sector thinking has produced siloes creating rigid ideas around heat pump use cases, as our tool is likely to reveal broader suitability.