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Project WEX: Delivering Innovative Digital Workplace Experiences

Project WEX: Delivering Innovative Digital Workplace Experiences
WEX 项目:提供创新的数字工作场所体验
批准号:
67481
负责人:
金额:
$27.23万
依托单位:
依托单位国家:
英国
项目类别:
Study
财政年份:
2020
资助国家:
英国
项目状态:
已结题
起止时间:
2020 至 --

项目摘要

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中文摘要
翻译
88%的企业领导者认为员工在工作场所的体验是重要或非常重要的,但只有22%的人表示他们正在使用数字化工具来创造差异化的员工体验。他们引用道:“员工将工作中发生的一切视为一种影响工作场所内外生活的综合体验。他们希望获得设计更好的体验,在这种体验中,员工体验的每个元素都可以在他们的移动终端上访问和轻松使用。“(德勤洞察)--越来越多的人关注运营和维护我们的工作场所,使用数字化工作场所体验来改善我们在工作时的工作生活质量。作为在这些工作场所工作的人,我们越来越多地寻找能够帮助我们采用敏捷工作原则并更有效地工作的工具。对我们中的许多人来说,这句话总结了我们的经验:“这是一个勇敢的新世界--或者更确切地说是一个聪明的新世界--至少在员工生活在工作场所之外的世界里。然后他们到达办公室,就像回到了过去,即使是最简单的任务也会让人感到费力和沮丧。“我们认为,需要为各种形式和规模的公司提供解决这个问题的解决方案,而不仅仅是最大或最富有的组织的保留。该项目将提供一个技术框架和一个应用程序的大型现场演示,这将有助于企业:* 通过使用室内定位、物联网传感、游戏化和机器学习等技术,提供卓越的数字化工作场所体验,使工作场所成为竞争优势的源泉,尤其是在人才争夺战中。(例如查找/预订可用的会议空间、查找资产和资源、报告工作场所问题、获得工作场所支持)* 通过帮助人们在志同道合的社区中工作,寻找工作环境(热办公桌,* 通过监测和影响健康因素,使工作场所用户的健康受益(例如环境条件)和鼓励“良好”行为 * 帮助人们为企业运营的建筑环境的可持续发展目标做出贡献 * 更深入地了解人们如何使用工作场所以及如何优化工作场所。
英文摘要
88% of business leaders rate the employee's experience of their workplace as either important or very important, but only 22% report that they are using Digital tools to create differentiated employee experiences. They quote:_"Employees look at everything that happens at work as an integrated experience that impacts life in and out of the workplace. They expect a better-designed experience where every element of their employee experience can be accessible and easy to use on their mobile device." (Deloitte Insights)_There is an increasing focus on the part of people who operate and maintain our workplaces to use the Digital Workplace Experience to improve the quality of our working lives whilst we are at work. As people that work in these workplaces, we are increasingly looking for tools that help us to adopt agile working principles and work more efficiently. For many of us though, this sums up our experience:_"It's a Brave New World --- or rather a Smart New World --- at least in the world where employees live outside the workplace. Then they arrive at the office and it's like taking a step back in time, where even the simplest of tasks can seem effortful and frustrating." (Gartner)_We believe there is a need for solutions to this problem that are available to companies of all shapes and sizes, not just the preserve of the largest or wealthiest organisations. This project will deliver a technical framework and a large field demonstration of an app that will help businesses:* Make the workplace a source of competitive advantage, especially in the war for talent, by using technologies like indoor positioning, IOT sensing, gamification, and machine learning to deliver an exceptional digital workplace experience* Improving productivity and removing workplace "pains" (e.g. finding/booking available meeting spaces, finding assets and resources, reporting workplace issues, getting workplace support)* Dealing with the increasing complexity of work by helping people work in communities of like-minded people, finding working environments (hot desks, focus booths) that suit the task in hand* Benefit the wellbeing of workplace users by monitoring and influencing wellbeing factors (e.g. environmental conditions) and encouraging "well" behaviours* Helping people contribute to the sustainability goals of the built environment in which the business operates* Gaining better insights into how people use the workplace and how to optimise it.
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