The Link App- Digital client onboarding

律师事务所对于英国和海外公民权利的延续至关重要。家庭暴力的受害者将需要禁令救济，与孩子分离的父母和拼命试图解释他们的就业权利的雇员，都需要一个律师在这个困难时期为他们提供建议和代表。然而，法律部门是对远程工作和保持社交距离准备最不充分的部门之一，因为它严重依赖文书工作、面对面会议和亲自出庭，而所有这些目前对公司或其客户来说都是有限的或无法获得的。该项目将为新入职客户提供一个单一、安全、集成的平台，管理工作量，使律师事务所能够在2019冠状病毒病大流行期间和之后继续在英国和国外开展重要工作。除此之外，该平台还将在发生第二波大流行或未来破坏性事件时为组织提供弹性。-“扩展影响”资金的影响-我们最初的数字客户入职设计仅限于我们主要通信平台的用户，我们已经确定了消除这一限制所需的更改，允许公司与所有客户使用我们的数字入职功能，我们预计这将增加我们解决方案的采用和消费。在新冠肺炎疫情封锁期间，该平台免费使用了3个月。这项服务使我们能够在全球范围内获得新客户。我们的供应商GBG提供符合英国法律的身份检查。这意味着英国以外的客户无法从该功能中受益。GBG确实提供国际检查，但是，每个市场的数字客户登录合规性要求是不同的，我们需要识别它们，以便将此功能扩展到我们的海外用户群。我们的目的是改进我们的整合，并与现有和潜在客户进行BETA测试，再次利用GBG，这样他们就可以看到该功能的好处，并允许我们将该功能货币化。

Law firms are critical to the continuation of the right of the citizens of the UK and abroad. Victims of domestic violence will need injunctive relief, parents separated from their children and employees desperately trying to interpret their employment rights, all need to instruct a lawyer to advise and represent them during this difficult time. However, the legal sector was one of the least prepared for remote working and social distancing as it relies heavily on paperwork, face-to-face meetings and in-person court presences, all of which are currently limited or unavailable to firms or their clients.This project will provide a single, secure and integrated platform for onboarding clients, managing case-loads and enabling legal firms to continue their vital work in the UK and abroad during and after the COVID-19 pandemic. Alongside this, the platform will offer resilience for organisations in the event of a second wave of the pandemic or future disruptive events.-- Effects of "extension for impact" funding --Our original design for digital client onboarding was restricted to users of our main communications platform, we have identified changes required to remove this restriction, allowing firms to use our digital onboarding feature with all of their clients, we expect that this will increase adoption and consumption of our solution.During the COVID 19 lockdown the platform was free use for 3 months. This offering enabled us to pick up new customers across the globe. Our supplier, being GBG, provides identity checks compliant with UK legislation. This means that our clients from outside the UK cannot benefit from the feature. GBG do provide international checks, however, the digital client onboarding compliance requirements for each of those markets is different and we need to identify them to expand this feature to our user base abroad.It is our intention to improve our integration and run BETA tests with existing and prospective customers, again utilising GBG, so that they may see the benefits of the feature and allow us to monetise this feature.