Achieving Sustainable Organisation Resilience in the Hotel Industry

hotelye将研究、开发和实施数字程序和流程，使酒店能够在2019冠状病毒病和气候变化时代规划、交付和维持运营。从而在需要的时候支持英国重要的酒店业，并朝着更可持续的长期发展。英国政府首席科学顾问Patrick Vallance爵士于2016年7月16日警告说，C-19可能是人类生活的一个长期特征。“我认为，很有可能在未来几年里，我们会看到这种病毒以不同的浪潮卷土重来。”20年2月4日，英国首相鲍里斯·约翰逊（Boris Johnson）承诺实现雄心勃勃的目标：“我们希望到2050年实现净零排放，因此英国在努力实现这一目标方面处于领先地位。”由软件公司Balkerne领导的HotelEye合作协助上述工作，该公司已经为保险和房地产行业提供了预测风险、防止损失和保护财产的解决方案。两家公司将与智能网络环境（Smart Networked Environments）和高级位置服务专家合作，将其技术应用于酒店环境。LiDoBranding是一家领先的酒店营销咨询公司，将提供有关技术和程序要求的核心建议，并协助与世界小型豪华酒店合作伙伴进行技术和程序试验，并在其36家英国独立酒店的现场酒店环境中进行试验。该项目将在英国酒店业最需要的时候，为英国酒店业的核心开发创新的数字资源，这一行业约占英国GDP的10%。HotelEye将利用Innovate UK拨款，通过以下方式研究、开发并为每家酒店提供应对COVID-19的能力：*实时仪表板传递关键信息；*降低COVID-19感染风险的技术；*数字化、可审计的清洁实践、监控和个人防护装备水平的企业记忆，以及客户和员工记录；* COVID-19安全风险评估和认证。此外，HotelEye将利用这一变化事件，通过以下方式，永久性地改善酒店业管理人员和资产的方式，以实现安全和可持续的未来：*识别气候变化的特定地点风险（如洪水），并促进其成功管理。*通过技术（如物联网设备）进行财产风险观察。*分析能源和水的使用情况，以促进提高效率和环境责任；*安装安全的数字系统以储存和管理法定文件（例如保险合同和健康与安全证书）。在Innovate UK基金的帮助下，HotelEye联盟将研究、开发并提供一个全面的数字解决方案，使英国酒店业能够从问题中恢复过来，在气候变化时代更具弹性，并在数字成熟度方面实现飞跃。

HotelEye will research, develop and implement digital procedures and processes, to empower hotels to plan, deliver and sustain operations in the era of COVID-19 and Climate Change. Thereby supporting the UK's important hospitality industry in time of need and towards a more sustainable longer-term.Sir Patrick Vallance, Chief Scientific Adviser to the Government of the United Kingdom, warned on 16/7/20 that C-19 is likely a long-term feature of people's lives. "_I think it's quite probable that we will see this virus coming back in different waves over a number of years_."Climate Change, on 4/2/20 Boris Johnson, Prime Minister of the United Kingdom, committed to ambitious objectives, "_We want to get to net zero by 2050, so the UK is in the lead trying to do that_."HotelEye collaboration to assist with the above, is led by Balkerne, a software company, already providing solutions to predict perils, prevent losses and protect property in both the insurance and the property industries. Partnering with Smart Networked Environments, specialists in advanced location based services, the companies will adapt and expand their technologies into a hotel context. LiDoBranding, a leading hospitality marketing consultancy, will provide core advice on the technology and procedural requirements, as well as assisting with engagement with Small Luxury Hotels of the World, a hotel partner for the conduct of the technology and procedural trials, within a live hotel environment across some of their 36 UK independent hotels.The project will develop innovative digital resources for the heart of the UK Hospitality Industry, which represents some 10% of UK GDP, at a time when it needs it most.HotelEye will use the Innovate UK grant to research, develop and deliver COVID-19 resilience to every hotel through:* Real-time dashboard to relay critical information;* Technology to minimise COVID-19 infection risk;* Digitised, auditable and corporate memory of the conduct of cleaning practices, monitoring and PPE levels, plus customer and staff records; and* COVID-19 secure risk assessments and certifications.Furthermore, HotelEye will use this change-event to improve permanently how the Industry manages its people and assets into a safe and sustainable future by:* Identifying location specific risks of climate change (e.g. flooding) and prompting their successful management.* On-property risk observation through technology (e.g. IoT devices).* Analysing energy and water usage to prompt increased efficiency and environmental responsibility; and* Installing secure digital systems for storage and management of statutory documentation (e.g. insurance contracts and health & safety certificates).With the help of an Innovate UK grant, the HotelEye consortium will research, develop and deliver a comprehensive digital solution to enable the UK Hotel Industry to bounce back from its problems, be more resilient in the climate change era and take a leap forward in digital maturity.