An Innovative AI based end-to-end digital car rental management platform that will reduce contact risk from 500 employees and 10,000 rental customers per year

**范围****概述**Nuvven针对二、三级汽车租赁运营商的关键问题提出解决方案。运营效率低下、车辆利用率低、解决方案供应商格局分散、数据驱动的洞察力利用率低、无法发展小型企业，这些只是其中的几个关键问题。COVID-19加剧了这种困境（FT, 2020）。汽车租赁运营商迫切希望将其业务数字化，降低运营成本，并创造提供非接触式租赁服务的能力。这也将使公司能够接触到正在寻找公共交通替代品的新消费者。**创新**Nuvven是首个端到端数字汽车租赁管理平台，它由远程信息处理和人工智能提供支持，可以有效地管理整个汽车租赁业务，从预订到客户管理、车队维护、定价、报告和支付。在他们最初的MVP的基础上，利用现代设计和技术，Nuvven将为他们的客户创建一个全数字化的移动解决方案，通过为客户和汽车租赁企业的车主配备一个利用创新功能的移动应用程序，如无钥匙进入、生物识别客户验证、数字签名和完全数字化的损坏评估过程，为他们提供安全、无接触的体验。通过使用集成的Nuvven平台，汽车租赁运营商还可以立即节省成本，提高车队利用率，实现收入最大化。**市场机遇**市场上现有的软件提供商都没有提供端到端数字化或先进的物联网和人工智能功能来提供完全非接触式租赁服务，而Nuvven正在为其客户提供这些服务。全球和英国每年的可定位/可服务市场分别为60- 650亿英镑/ 20- 250亿英镑和80 - 100亿英镑/ 2- 30亿英镑（复合年增长率：18.5% 2020- 2024；IBIS世界汽车租赁报告，2020）。**与范围保持一致**Nuvven是一家中小企业，为可持续创新基金项目寻求资金，以增强现有的MVP产品，进行客户试验，并获得用户反馈。根据Innovate-UK的指导方针，Nuvven计划将这笔资金用于研发一项利用用户体验/设计思维原则的可持续的、逐步改变的创新。Nuvven预测，项目五年后的收入为3.311亿英镑，具有快速的全球商业化潜力，在英国创造150个就业机会，促进区域发展，并具有可观的潜在投资回报率（项目五年后的收入/收到的拨款：352X）。COVID-19对这一行业产生了直接和关键的影响，利用公共资金将有助于大大受益和稳定这一行业，并通过创造就业机会，为各自的工作社区带来好处。由于该项目固有但可减轻的技术风险，公共资金是必要的。

**Scope****Summary**Nuvven are proposing solutions for key problems among tier two and three car rental operators. High operational inefficiencies, low utilisation of vehicles, a fragmented solution vendor landscape, poor utilisation of data-driven insights, and an inability to grow smaller businesses are just a few of these key problems. COVID-19 has aggravated this predicament (FT, 2020). Car rental operators are desperately looking to digitise their businesses, reduce operational costs, and create capabilities to offer contactless rental services. This will also allow companies to access new consumers who are looking for alternatives to public transport.**Innovation**Nuvven is the first end-to-end digital car rental management platform that is powered by Telematics and AI to efficiently manage the entire car rental operations, from booking to customer management, fleet maintenance, pricing, reporting, and payments. Building upon their initial MVP and utilising modern design and technology, Nuvven will create a fully digital mobile solution for their customers that will enable safe, no-contact experiences for customers and owners of car rental businesses by equipping them with a mobile app that leverages innovative features, such as keyless entry, biometric customer verification, digital signature, and a fully digitised damage assessment process. Through using the integrated Nuvven platform, car rental operators will also benefit from immediate cost savings, higher fleet utilisation, and revenue maximisation.**Market Opportunity**None of the existing software providers in the market provide end-to-end digitisation or advanced IoT and AI capabilities to deliver fully contactless rental services, something which Nuvven is enabling for their customers.The global and UK annual addressable/serviceable markets are £60--65B/£20--25B and £8--10B/£2--3B, respectively (CAGR: 18.5% 2020--2024; IBIS world car-rental report, 2020).**Alignment to Scope**Nuvven is an SME seeking funding for a sustainable innovation fund project to enhance an existing MVP product, perform customer trials, and obtain user feedback. As per Innovate-UK guidelines, Nuvven plans to utilise this grant to R&D a sustainable and step-change innovation that utilises user experience/design-thinking principles. Nuvven predicts a year-five post-project revenue of £331.1M, with rapid global commercialisation potential, creating 150 UK jobs, regional development, and substantial potential ROI (year-5 post-project revenue/grant received: 352X). COVID-19 has had a direct and critical impact on this industry and the utilisation of public funds will help to substantially benefit and stabilise both this sector and, by generating jobs, respective working communities. Public funding is necessary due to the inherent but mitigatable technological risk of the project.