Understanding and overcoming confusion in consumer financial decisions

该项目旨在发展以消费者为中心的方法，通过研究养老金投资和住房贷款决策，减少金融决策中混乱的有害影响，其中混乱的选择对个人和集体都是昂贵的。该项目旨在开发综合模型，以捕捉金融产品的全部复杂性以及消费者的不同偏好和能力，然后使用先进的统计方法来估计更清晰决策的好处。该项目的成果包括复杂财务决策的新模型，以及对混乱产生的原因及其可能产生的影响的更好理解。减少混乱将提高财务状况，并帮助社区更能抵御金融冲击。

This project aims to develop consumer-centred approaches to reducing the harmful effects of confusion in financial decisions by studying superannuation investment and home loan decisions where confused choices are individually and collectively costly. The project intends to develop comprehensive models to capture the full complexity of financial products and the diverse preferences and capability of consumers, then to use advanced statistical methods to estimate the benefits of clearer decision-making. The outcomes of this project includes new models of complex financial decisions, and a better understanding of where confusion arises and the effects it may have. Decreased confusion will raise financial well-being and help communities become more resilient to financial shocks.